Description

Background Information:

The Central Waitlist Management (FY24-25) initiative aims to digitally enable stakeholders at a provincial, regional and hospital level. Applying a user first approach, requirements will be developed throughout the duration of the initiative.

Must haves:

• Minimum 8-10 years’ business analysis experience working in electronic health-related projects in Agile environment.
• 3+ years experience working with Microsoft Azure DevOps for user requirement Management.
• 3+ years of Experience creating product requirements documents.
• 5+ years' experience working with Healthcare Web Applications/Solutions
• Time Management, with the ability to manage tight deadlines and prioritize multiple projects
• Knowledge of IT protocols: FHIR®
• Understanding of human-centered design process, and user experience principals and techniques

 

Requirements:

• Translates patient portal specifications into business requirements to build and design the foundations of the program
• Leads and conducts business analysis in order to assess business problems/opportunities and documents the business requirements
• Applies re-engineering concepts to promote business improvements through alternative and cost-effective service delivery approaches
• Leads and conducts business analysis at varying levels of detail appropriate to the project and phases of project
• Develops strategies, prepares business cases and cost-benefit analysis, and conducts feasibility studies
• Develops sound processes for requirements gathering
• Conducts business modeling; use case modeling; conceptual and logical data modeling; process and data flow modeling; use case surveys; business rules definition and non-functional requirements definitions for assigned projects
• Monitors progress, resolves problems and reports regularly to the Project Manager/Leader and stakeholders
• Develops strategies, preparing business cases and cost-benefit analysis
• Conducts requirements gathering, develops documentation, including presentations and briefing notes and conducts stakeholder engagement
• Familiarity with Microsoft Products, with a preference for candidates that have experience with Microsoft based cloud tools.
• College/University undergraduate degree in Health, Business or related discipline from a recognized institution or equivalent experience
• Knowledge of Healthcare Information Systems used throughout the province of Ontario
• Experience with health system business implementation and deployment projects
• Proven track record working with health care professionals; direct clinical data experience or experience working with clinicians would be an asset
• Ability to translate business and data requirements into specifications sufficient for designing appropriate technology solutions
• Ability to readily identify, assess and mitigate implementation and adoption issues
• Experience with and/or knowledge of change management, workflow analysis and redesign, business process integration, and/or evaluation/quality improvement, preferably in the health sector
• Working knowledge of privacy policies and legislative processes – Health Protection and Promotion Act (HPPA), Freedom of Information and Protection of Privacy Act (FIPPA) and Personal Health Information Protection Act (PHIPA) and associated Health Information Custodian (HIC) requirements
• Knowledge and understanding of Information Management principles, concepts, policies and practices
• Experience with a wide range of methods, tools and techniques for business analysis such as: business functional modelling, business event modelling, business process mapping
• Experience in structured, object oriented and agile methodologies for user requirements
• Excellent analytical, problem-solving and decision-making skills; verbal and written communication skills; interpersonal and negotiation skills
• A team player with a track record for meeting deadlines