Job Description:

•  Strong working knowledge of Microsoft Dynamics 365 CRM ( entities, workflows, business rules, forms, views)
• Strong working knowledge on Microsoft Field services
• Hands on with D365 customer service
• Knowledge on Power Platform components like Power apps, Power Automate flow, Canvas Apps
• Working knowledge on D365 marketing (Customer Journeys)
• Experience with API testing in Dynamics 365 CRM, using tools like Postman, Swagger

• Preferred Qualifications:
   Microsoft certified : Dynamics 365 Fundamentals(CRM) or relevant Microsoft Dynamics 365 certifications