Core Accountabilities: • Collaborate and partner with IT leaders, functional stakeholders and departments to ensure successful support services and maintenance are provided for Cloud ERP solutions and supporting business applications. • Establish and maintain the Oracle governance structure. • Responsible for the creation of the internal stakeholders and vendor KPI’s, ensuring smooth and effective communication between all parties. • Considers current and future Information Security needs, requirements and best practices. Ensuring that the correct technical decisions are in place and that security measures are assessed and managed properly. • Oversee business applications to ensure the platform is designed, optimized and stable • Develop, document, maintain and ensure adherence to key processes. • Manage and report on SLA’s and metrics. • Estimate and manage enhancement and support work. • Manage prioritization to maintain efficiency in support services. • Ensure security practices are adhered to, and all changes are evaluated in collaboration with the Information Security practice. Minimum Hiring Requirements: • Bachelor’s degree in Computer Science, Business or Information Systems • Strong Project Management knowledge and experience • 12 years overall work experience • 3 years of Management experience • Strong Project Management knowledge and experience • Experiencing building and leading teams • Strong technical knowledge of various internal systems (Finance, HR, SCM, Real Estate, Kronos etc) • Experience with Oracle Fusion & systems; including Licensing • Strong process orientation • Effective communication at C-Suite level • Ability to create buy-in and lead change • Customer focused approach to issues, inquiries and resolutions • Develops and maintains strong relationships • Communicates effectively at varying levels in the organization • Ability to lead and motivate a diverse group of employees. • Demonstrated ability to work with large degree of ambiguity and effective in collaborating with diverse interest groups • Ability to coach and mentor direct reports • Challenges the norm and pushes the organization to strive for improvements