Job Title: Mail Associate (Level 2)
Location: Verdun, QC
Contract Duration: 12+ Months

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Job Summary

The Mail Associate (Level 2) is responsible for end-to-end mail handling operations, including preparation, processing, sorting, and delivery of mail and packages. This role involves operating mailroom equipment, performing fulfillment tasks, and ensuring timely internal and external distribution.

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Key Responsibilities

• Prepare outgoing mail and packages using standard postal and courier services.

• Receive, sort, and process incoming mail, documents, packages, and supplies; notify recipients as required.

• Perform scheduled mail runs for pickups and deliveries.

• Execute fulfillment duties such as assembly, packaging, and kitting.

• Operate mailroom machinery including inserters, sorters, labeling tools, and finishing equipment.

• Handle mail labeling, mail merge, and related tasks.

• Stand for extended periods (up to 80% of the shift).

• Lift and move packages up to 50 lbs.

• Adapt to new tasks and acquire new skills as needed.

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Required Skills

• Strong communication and customer service skills (written and verbal).

• Ability to read, write, and follow instructions in both French and English.

• Self-driven and able to work with minimal supervision.

• Intermediate computer skills, including MS Office.

• Ability to operate high-volume mail and insertion equipment.

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Experience

• 6 months to 1 year in a professional work environment.

• Experience in a client-facing role.

• 1–2 years of mailroom operations experience preferred.

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Education

• High School diploma or equivalent required.