We are seeking skilled ServiceNow Developers for a contract consulting engagement to design, develop, and implement ServiceNow solutions that drive business transformation and operational excellence. This role is ideal for hands-on technical professionals who enjoy building scalable applications, automating workflows, and helping organizations maximize the value of their ServiceNow platforms.
What You Will Be Doing:
Develop, configure, and customize ServiceNow applications and modules across ITSM, ITOM, HR, and other workflow solutions
Collaborate with business analysts and stakeholders to translate business requirements into technical solutions
Design and implement integrations between ServiceNow and external systems using REST/SOAP APIs, JSON/XML, and other technologies
Create and maintain scripts, business rules, UI policies, client scripts, and workflow automations within the ServiceNow platform
Perform unit testing, quality assurance, and support user acceptance testing to ensure solutions meet functional and technical standards
Troubleshoot and resolve technical issues, providing expert-level support for platform performance and application functionality
Document technical designs, configuration changes, and development processes using tools such as Visio, PowerPoint, and Word
Stay current with ServiceNow updates, new features, and best practices, proactively recommending platform improvements
Participate in code reviews, knowledge sharing, and mentoring of junior developers
Your Qualifications:
Bachelor’s degree in Computer Science, Engineering, or a related field (or equivalent professional experience)
ServiceNow certifications such as Certified System Administrator or Certified Application Developer; Implementation Specialist certifications are a plus
3+ years of hands-on experience developing and configuring ServiceNow applications, including scripting and workflow automation
Proficiency in JavaScript, HTML, CSS, AngularJS, and integration technologies (REST/SOAP, JSON/XML)
Strong analytical and problem-solving skills with exceptional attention to detail
Excellent verbal and written communication skills, with the ability to collaborate effectively in team environments
Familiarity with ITSM frameworks (ITIL v3 preferred)
Experience with other ITSM platforms (e.g., BMC Remedy, HP Service Manager) is considered an asset