Print Production Level 2 - 28080

Winnipeg, MB

Print Production Associate (Level 2)

Shift: 7:30 AM – 3:30 PM
Location: Onsite
Employment Type: Contract

Position Overview

We are seeking a reliable and detail-oriented Print Production Associate (Level 2) to support administrative and production activities within a multi-customer print and mail environment.

This role combines customer service, data entry, billing support, and quality control responsibilities to ensure accurate and high-quality job completion. The successful candidate will work closely with the site team to maintain operational efficiency and deliver excellent service to customers.

Key Responsibilities

Customer Service & Administrative Support

Maintain accurate records of submitted and completed customer jobs
Process customer billing using internal systems
Perform data entry for job requisitions
Provide professional and responsive customer interaction
Maintain high levels of customer satisfaction

Quality Assurance & Production Support

Conduct quality checks on completed print jobs
Identify and report production inconsistencies or quality issues
Enter job requisitions into Canada Post ESOM software
Perform hand insertion for oversized mail
Operate scanning equipment and related software
Assist with additional production or administrative duties as assigned

Required Qualifications

Minimum High School Diploma or equivalent
Experience delivering services in a client-facing environment
Legally eligible to work in Canada

Technical Skills & Assets

Experience with the following is considered an asset:

Microsoft Office Suite (Excel, Word)
Canada Post ESOM Software
Scanning equipment and related software
PC applications within a networked environment

Core Competencies

Strong attention to detail and accuracy
Ability to detect production inconsistencies and quality issues
Basic math skills (multiplication, division, percentages)
Strong verbal and written communication skills
Ability to follow instructions and work independently
Team-oriented with the ability to collaborate effectively
Willingness to learn and adapt in a dynamic work environment

Physical Requirements

Ability to lift and move up to 50 pounds
Ability to stand and perform repetitive tasks as required