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Business Analyst, Digital Experience
Toronto, ONBusiness Analyst, Digital Experience
Location: Remote, up to 20% in office throughout the year
Division: Information Technology, Digital Experience
What you will do in this role:
• Reporting to the Senior Director – Front Line Experience & Transformation, lead the implementation of new digital capabilities and improve digital capabilities in partnership with business and technical teams.
• Assessment of current business processes, anticipate requirements and uncover areas of improvement.
• Create and maintain strong documentation of business requirements, processes and reports.
• Support business strategy and transformation creating and implementing solutions while driving consensus among business units including process ownership and governance.
• Effectively communicate insights and plans to cross-functional team members, and management and leadership.
• Build meaningful relationships with key stakeholders, support them in understanding implications of business decisions and share feedback as well as progress updates
• Work with functional experts across other technology projects to ensure the integration of new and existing business processes and approaches.
What you bring to the table:
• Bachelor’s degree in Business Studies, Business Administration, Management, Information Technology or relevant graduate qualifications including CBAP certification;
• Experience working with Agile methodologies and Scrum framework;
• 5+ years hands on experience performing business analyst functions in complex
organizations.
• Experience working with Microsoft ADO
• Experience with SharePoint, Simpplr, and/or Experience Cloud is an asset;
• Experience with an intranet/extranet platform implementation.
• Proficiency in documenting business requirements using agile methodology.
• Pragmatism and ability to simply communicate complex problems and solutions;
• Demonstrated ability to document business processes, procedures and requirements in a straightforward manner.
• Demonstrated ability to quickly build strong trust-based relationships with project sponsors and stakeholders;
• Proven ability to prioritize, schedule and perform work to meet deadlines and commitments, and work within a team environment.
Location: Remote, up to 20% in office throughout the year
Division: Information Technology, Digital Experience
What you will do in this role:
• Reporting to the Senior Director – Front Line Experience & Transformation, lead the implementation of new digital capabilities and improve digital capabilities in partnership with business and technical teams.
• Assessment of current business processes, anticipate requirements and uncover areas of improvement.
• Create and maintain strong documentation of business requirements, processes and reports.
• Support business strategy and transformation creating and implementing solutions while driving consensus among business units including process ownership and governance.
• Effectively communicate insights and plans to cross-functional team members, and management and leadership.
• Build meaningful relationships with key stakeholders, support them in understanding implications of business decisions and share feedback as well as progress updates
• Work with functional experts across other technology projects to ensure the integration of new and existing business processes and approaches.
What you bring to the table:
• Bachelor’s degree in Business Studies, Business Administration, Management, Information Technology or relevant graduate qualifications including CBAP certification;
• Experience working with Agile methodologies and Scrum framework;
• 5+ years hands on experience performing business analyst functions in complex
organizations.
• Experience working with Microsoft ADO
• Experience with SharePoint, Simpplr, and/or Experience Cloud is an asset;
• Experience with an intranet/extranet platform implementation.
• Proficiency in documenting business requirements using agile methodology.
• Pragmatism and ability to simply communicate complex problems and solutions;
• Demonstrated ability to document business processes, procedures and requirements in a straightforward manner.
• Demonstrated ability to quickly build strong trust-based relationships with project sponsors and stakeholders;
• Proven ability to prioritize, schedule and perform work to meet deadlines and commitments, and work within a team environment.