Leading user-centered design (UCD) efforts, including UX research, interaction design, and prototyping across digital platforms. in-depth interviews, surveys, and usability tests for solutions design
Collaborating with stakeholders to gather requirements, align design initiatives with business goals, and maintain a library of design templates

Here’s how

• Facilitate product vision by researching, sketching, prototyping and user-testing.
• Take a user-centered design approach and rapidly test and iterate designs, gather feedback, translate concepts into user flows, wireframes, mockups and prototypes that lead to intuitive user experiences.
• Design and deliver wireframes, user journeys, and mockups, iterate designs based on feedback.
• Contribute to the development of our Design System.
• Collaborate with Designers and Developers ,identify design problems and devise elegant solutions.
• Make strategic design and user-experience decisions related to core, and new, functions and features.
• Collaborate with other team members and stakeholders, find creative ways to solve UX problems 
• Work closely with development team to gauge the feasibility of proposed designs and ensuring support of business requirements while conforming to proposed Design Standards
• Be passionate about resolving user pain points and open to receiving feedback and constructive criticism.
• Document Design System guidelines, component usage, and best practices.

You're the missing piece of the puzzle

• Have ability to work with stakeholders to understand detailed requirements and design complete user experiences that meet user needs and business vision.
• Have a solid grasp of user-centered design (UCD), planning and conducting user research, user testing, A/B testing, rapid prototyping, heuristic analysis, usability and accessibility concerns.
• Excellent communication skills, presentation, and interpersonal skills and ability to gracefully defend design decisions to stakeholders.
• Advocates for design solutions, highlighting inputs that influenced the decisions including business and user goals, and research findings.
• A thorough understanding of typography, layout, color and user interface
• Experience working in a collaborative multi-disciplinary agile team and working directly with developers for implementation of designs.
• Research and showcase knowledge in the industry’s latest trends and technologies.
• Full understanding of the design process and design language at TELUS, Works easily within TELUS brand parameters
• Three or more years of expertise in standard UX software such as Figma, Sketch,Adobe XD, Miro
• Practical understanding of HTML5/CSS, and/or other web/native code

 

Great-to-haves

• Promotes best practices to other team members
• Shares takeaways and experiences across the team
• Passion for design tools, pixel level component design and design systems
• Develops new insights into issues and examines issues from different angles
• Experience with Design System development, design tokens, sketch, figma and miro