The Senior Technical IT Leader will oversee the design, implementation, and management of the organization's IT infrastructure, focusing on System Center Configuration Manager (SCCM), Microsoft Intune and Azure. This role is pivotal in ensuring the seamless operation, security, and efficiency of IT systems across Endpoint Security Management, Image Management, Patch Management and Mobile Device Management.
What We Need

• 10+ years of experience in SCCM administration, including software distribution, patch management, and OS deployment.
• 3+ years of experience with Microsoft Intune/Azure, including Mobility Device Management and MAM
• Strong knowledge of image creation and management tools such as MDT and ADK
• Experience with Windows operating systems, Active Directory, and Group Policy
• Excellent troubleshooting and problem-solving skills
• Strong communication and interpersonal skills
• Bachelor’s Degree preferred
• Display a documented history of new business development ideal

 

Required Skills + Competencies 

• Proficiency in managing SCCM infrastructure (site servers, distribution points, management points).  Expertise in software distribution, patch management, and OS deployment using SCCM.  Strong troubleshooting skills for SCCM-related issues
• Intune Administration:  Experience with configuring and managing Microsoft Intune for MDM and MAM.  Ability to implement and enforce security policies and compliance settings
• Knowledge of co-management scenarios and migrating endpoints from SCCM to Intune
• Image Management:  Skills in developing and maintaining standardized OS images
• Familiarity with tools like Microsoft Deployment Toolkit (MDT) and Windows Assessment and Deployment Kit (ADK)
• Windows Operating Systems:  In-depth knowledge of Windows OS, Active Directory, and Group Policy
• Problem-Solving: Excellent troubleshooting and problem-solving abilities to address technical issues efficiently
• Communication: Strong communication skills to effectively collaborate with IT teams and provide support to end-users
• Documentation: Ability to document processes, procedures, and configurations clearly and accurately
• Interpersonal Skills: Good interpersonal skills to work well within a team and support colleagues
• Effective written and verbal communication skills
• Excellent presentation skills
• Excellent time management, planning, and organization skills
• Ability to think ahead, plan long-term decisions, and anticipate outcomes
• Good judgment and decision-making skills
• Approachable, composed, and professional attitude
• Strong interpersonal and customer service skills
• Excellent facilitation skills
• Innately curious and asks probing questions as needed, navigates a room with confidence, and fosters collaborative discussions
• Superior problem-solving skills and is proactive in seeking answers including leveraging teammates knowledge to help navigate the organization
• Ability to work under high stress, demanding timelines, and large volumes of information coming in from multiple sources
• Can articulate the complex in simplified terms through pictures and practical language. This role will require the individual to connect with their audience through imagery or specific tones
• The ability to use data, case study information, and company proof points to build credibility
• Ability to self-study and engage in independent work to increase job-related knowledge and skills

 

Desired Character + Culture Traits

• Growth-minded with a strong drive to acquire new customers while retaining existing ones.
• Demonstrates executive-level business acumen through exceptional professionalism, communication, and execution skills.
• Innate ability to build high trust with everyone you interact with.
• Consistently holds oneself accountable to words and actions, ensuring delivery on commitments.
• Passionate about success and enthusiastic about technology and service, sharing this enthusiasm with those around you.
• A positive mindset