Coordinate with the Delivery & Eligibility Review Branch (DERB) Senior Manager to ensure business scope and objectives are met
Participate in an agile-based project developing user stories and use cases, collaborating design and user feedback sessions
Conduct requirements focus groups with policy/business subject matter experts and stakeholder groups to obtain:
Business requirements
Stakeholder requirements (defining how stakeholders will interact and use the business solutions) and
I&IT solution requirements (functional, non-functional and implementation)
Conduct use case review and design walk-through sessions with business stakeholders, developers and testers, update specifications as required and direct developers in the development of the application
Analyze and document the as-is and to-be business processes/workflows
Work closely with subject matter experts to elicit business and system requirements and business process mapping
Provide business and policy analysis for business requirement development
Analyze business needs and make recommendations for solution requirements and/or process improvements
Document detailed business and/or system requirements, create use case model and use case specifications and associated UML diagrams, UI storyboard and specifications, and non-functional specifications
Update business models including activity diagrams, conceptual and logical data models, process models, sequence diagrams, state charts, etc.
Conduct form design, data analysis, workflow analysis and process design for automated and non-automated interfaces
Support the development of I&IT business solutions by validating system design to ensure business requirements are met
Develop and document test suites and test cases to support user acceptance testing
Conduct user acceptance testing and provide guidance and direction for the overall system implementation and rollout
Coordinate production releases
Coordinate and conduct application demos to end-users, system partners and other stakeholders
Develop supporting documentation required for the project
Participate in the development and testing of system forms
Work closely with client groups to assess current data analytics and reporting capabilities, gather future-state requirements and identify further opportunities for improvement
Work with functional area experts, Data Architects, ETL Developers, Business Analysts, Operations and stakeholders to understand complex business issues and develop appropriate Business Intelligence solutions
Own the execution of analytic initiatives including end-to-end reporting and data set delivery
Develop robust statistical models and machine learning algorithms to model business scenarios and extract valid inferences
Communicate complex quantitative analysis in a clear and precise manner, providing useful visuals and summaries
Provide interpretation, advice, and expertise to client groups and other stakeholders, including direction on how to transform analytics into actionable information and proactive insights that support decision making
Escalate risks, issues and concerns to the Senior Manager