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Change Management Strategist - 2025-36
Calgary, ABJob Description:
As a Change Management Strategist, you are an expert in change management and will ensure the success of our project deliveries in Client Experience & Technology by keeping the client at the center of everything you do to deliver delightful experiences.
The ultimate goal of the Change Management Strategist is to create and execute change strategies that drive business results. Whether it is a process, system, or product change (or all of the above), we are only successful if clients or team members change their behaviors and start doing something in a way that drives value. You will drive behaviour change by coordinating and aligning all stakeholders, partners and experts to create a holistic change strategy for clients, as well as readiness strategies that prepare team members to support the successful adoption of the change. You will use data and insights to inform strategies you know clients will love and will drive value for us. You are a passionate storyteller and understand how all of the pieces come together to create change.
Top Skills:
1) Strong communication skills - the ability to promote a clear vision to different audiences, altering one’s style, language, and approach
2) Collaboration - working with and directing whomever is required to create a holistic and effective change plan
3) Storytelling - taking people along on the journey and having them feel connected to its success
4) Able to give feedback - effective in having difficult conversations and using data and information to help achieve best outcome for all
5) Strategic thinking - can think through the intended journey we are trying to create and connect pieces to produce desired results
As a Change Management Strategist, you are an expert in change management and will ensure the success of our project deliveries in Client Experience & Technology by keeping the client at the center of everything you do to deliver delightful experiences.
The ultimate goal of the Change Management Strategist is to create and execute change strategies that drive business results. Whether it is a process, system, or product change (or all of the above), we are only successful if clients or team members change their behaviors and start doing something in a way that drives value. You will drive behaviour change by coordinating and aligning all stakeholders, partners and experts to create a holistic change strategy for clients, as well as readiness strategies that prepare team members to support the successful adoption of the change. You will use data and insights to inform strategies you know clients will love and will drive value for us. You are a passionate storyteller and understand how all of the pieces come together to create change.
Top Skills:
1) Strong communication skills - the ability to promote a clear vision to different audiences, altering one’s style, language, and approach
2) Collaboration - working with and directing whomever is required to create a holistic and effective change plan
3) Storytelling - taking people along on the journey and having them feel connected to its success
4) Able to give feedback - effective in having difficult conversations and using data and information to help achieve best outcome for all
5) Strategic thinking - can think through the intended journey we are trying to create and connect pieces to produce desired results