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Change Management Consultant - RQ07527

Toronto, ON
  • Provide expertise, consultative advice, guidance of change management principles, methodologies, and tools
  • Develop and implement change management strategies, plans and framework
  • Lead, develop, implement and/or provide input in the development of stakeholder assessments, stakeholder engagement strategies, and resistance management throughout the lifecycle of the project
  • Lead, develop, implement and/or provide input in the development of sponsor roadmaps and communication and training plans throughout the lifecycle of the project
  • Ensure the alignment of change management activities with participating stakeholders to remove change barriers, smooth the adoption process and contribute to problem solving resulting in successful implementation
  • Support senior leadership by developing strategies to foster consensus among clients/partners and stakeholders to adapt to changes to align with the Ministry’s modernization strategy
  • Identify potential people side risks and anticipated points of resistance and develop plans to mitigate or address concerns
  • Provide strategies methodologies and tools to measure outcomes and success of change implementation and adoption. Develop plans for continuous improvement based on assessment of change success throughout the project life cycle.




Experience and knowledge of change management industry standards, best practices,

methodologies and tools


·      Experience in development of communication plans, change management

strategies and training plans


Strong presentation and group facilitation skills with the ability to

work effectively with a diverse group of internal and external stakeholders


·      Strong conflict management, interpersonal and communication skills

(written and verbal)


·      Experience with project management fundamentals and understanding of

the lifecycle of a project


Experience identifying and assessing change impacts to business processes and technology

solutions to drive adoption


·      Experience leading medium to large transformational change projects


·      Experience applying a structured change management approach and

methodology for assigned initiatives


·      Experience developing actionable and targeted change management plans

that include communications, coaching, training and/or other resistance

management activities


·      Experience defining and measuring success metrics to track adoption,

utilization and proficiency related to changes


·      Experience managing the change management process, and applying change

management best practices to support the project or initiative

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