MUST HAVES:
Experience and knowledge of change management industry standards, best practices,
methodologies and tools
· Experience in development of communication plans, change management
strategies and training plans
Strong presentation and group facilitation skills with the ability to
work effectively with a diverse group of internal and external stakeholders
· Strong conflict management, interpersonal and communication skills
(written and verbal)
· Experience with project management fundamentals and understanding of
the lifecycle of a project
Experience identifying and assessing change impacts to business processes and technology
solutions to drive adoption
· Experience leading medium to large transformational change projects
· Experience applying a structured change management approach and
methodology for assigned initiatives
· Experience developing actionable and targeted change management plans
that include communications, coaching, training and/or other resistance
management activities
· Experience defining and measuring success metrics to track adoption,
utilization and proficiency related to changes
· Experience managing the change management process, and applying change
management best practices to support the project or initiative