Vancouver, Charlottesville, Boston, Columbus, Durham, BC, OH, VA, MA, NC · Information Technology
Key job responsibilities
Serve as a technical expert in cloud technologies, supporting customers with complex commercial and technical challenges.
Strong expertise with Amazon Connect.
Should be able to communicate to Managers and Directors
Stay up-to-date with cloud service offerings to extract technical and business insights that drive reference architectures, runbooks, blogs, and training content.
Deliver technical and business presentations to internal audiences (field SAs, BDMs, consultants, and product engineering) and external audiences (industry and partner events).
Work with customers and internal teams to create Proof of Concept (POCs), pilots, and Minimum
Viable Products (MVPs) that demonstrate solutions designed for successful deployment and operationalization in the cloud.
Autonomously manage a broad pipeline of technical engagements requiring bias to action, swift delivery, and frequent reprioritization.
PREFERRED QUALIFICATIONS
6+ years of experience with Amazon connect.
5+ years architecting/designing solutions built on cloud
4+ years of experience as a solutions architect, software engineer, or technical consultant
Broad technology experience across cloud architecture, applications development, relational databases, NoSQL databases, analytics, machine learning, networking, security, storage, DevOps, containers, serverless, CI/CD, cloud migrations, or IT transformations
Sound business judgment with proven ability to influence business stakeholders
Public cloud provider certifications: AWS, Azure, or Google