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Operational Risk Manager

Montreal, Quebec · Banking/Loans
Our global financial services client is currently searching for a Operational Risk Manager to join their growing team.

Operational Risk professional (1LoD or 2LoD) with at least 7 years of experience, knows and understands well Corporate Investment Banking (CIB) products and services, has experience dealing with regulators, and ability to lead and drive change for effective operational risk management.

Understanding of processes, risks, and related controls within Middle Office / Back Office functions and related support functions such as IT, Finance, Risk, Compliance, etc. is preferred. Expertise and versatility with PC tools and applications: MS Office, PowerPoint, and data visualization tools like PowerBI is also preferred.

Reporting regionally to the second-line, the Operational Risk Manager (ORM) will have management responsibility for related monitoring, reporting, and surveillance of all business-line / support functions (BL/SF) within their scope in terms of: Incident / Loss identification; Control Indicators / Metrics; Risk and Control Self-Assessments (RCSAs); Action Plan monitoring; Governance and reporting, etc. related to the Canadian entity.

Depending on their expertise and background, the ideal candidate will have some knowledge of and familiarity with other types of specific non-financial risks such as Compliance, Cybersecurity, Third-Party Risk Management, and or Data Quality / Governance. 

What you will be responsible for doing:
  • Applying a risk-based approach, the ORM will work closely with the Canadian 1LoD (Line of Defense) under their responsibility / scope to ensure that:
  • Incidents and losses are accounted for in Olimpia tool, escalated, control gaps are identified, and properly actioned. Attention to detail and CIB product understanding and priorities are critical also to ensure accurate and timely reporting.
  • Metrics (i.e. Key Risk / Key Control Indicators) are in place which adequately / appropriately measure those risks or control results. Ensure accurate and timely reporting. Periodic coordination also (Head-Office) ORM team and BL/SF ORM teams. This includes management or oversight of local indicators as well as those required by HO and in Olimpia and COSMOS going forward.
  • Risk and Control Self-Assessments (RCSA) – periodically prepare, review, and challenge the 1LoD who are the owners of their RCSA and ensure the accuracy and timely reporting of key processes, related key risks, and associated key controls.
  • Maintain good relationships and effective communication / coordination with the Operational Risk Representatives (ORR) in the 1LoD but also among other 2LoD functions in Risk (e.g. Market and Credit), Compliance, and 3LoD Audit. In addition, some coordination also with Enterprise Risk Management function for CUSO (Combined US Operations), if applicable.
  • Governance and reporting – Contribute, participate, and present at the ICC (Internal Control Committee aka Operational Risk Committee) as well as participate and contribute to CUSO USRC (US Risk Committee) of CASA group, if applicable. Other reporting requirements include contributions to the semi / and annual reports on Internal Control for HO as well as the 6x annually PCC (Permanent Control Committee). Also, organize and manage periodic Internal / Permanent Control Committees of Canada Branch / Entity.
  • Depending on the BL/SF scope of responsibility, the ORM will participate in various 1LoD and 2LoD committees to further understand Operational Risks of the bank and to demonstrate also independent and effective challenge where issues are raised. This information is also necessary to enrich the quality and content of the MIS mentioned above.
  • Handling and management of regulators and IGE who periodically assess 2LoD and/or need assistance evaluating or understanding of key areas of risk or themes as well as any identified control issues, threats, or vulnerabilities that exists or incidents they may have occurred during the period.
  • Balance and manage norm and methodology requirements at HO but also of local management and Canadian or US regulators.
  • Periodically perform spot-checks and/or test controls and report results at either ICC or ePCC.
  • Operational Risk Professional with at least 7 years experience.
  • Solid knowledge and understanding of CIB products, services, and functions.
  • Excellent analytical, communication, organizational, and interpersonal skills
  • Entrepreneurial, results oriented team player who is constructive, promotes collaboration, and is able to manage disagreement
  • Effective presentation and communication skills and comfortable leading discussions at all level of the bank including local management committee
  • Effective handling of regulatory requests and in periodic meetings with regulators
  • Ability to work independently and collaboratively across all functions
  • Needs to be very rigorous in terms of analyzing and reporting
  • Excellent sense of urgency and prioritization and ability to demonstrate effective challenge where necessary
  • Expertise and versatility with PC tools and applications: MS Office, Advanced Excel, PowerPoint, Visual Basic is preferred.
  • Familiarity with data visualization tools like Power BI is a plus
  • English and French speaking, reading and writing.  
  • Bachelor minimum in related field.

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