Role: Senior IT Field Specialist

Location: Toronto/Mississauga (Onsite)

Division: Information Technology, Managed IT Services

 

What You’ll Do

• Responsible to provide direction and oversight to all IT (Information Technology) operations, network security and Communications systems for multiple TSA locations in Mississauga/Brampton
• Support the technology operations and the implementation of new IT systems, network, and policies in accordance with The Salvation Army standards
• Inspect and identify the use of technological equipment and software to ensure functionality and efficiency. This includes determining an appropriate course of action from initial hardware assessment to recommending the need for upgrades, configurations, repairs, or purchase of new systems/equipment when appropriate
• Manage and support all network connected systems for the multiple sites (that may include all Security and Door Controls)
• Respond and resolve requests related to technical or non-technical issues on a timely manner, adhering to TSA incident management process and policies
• Provide training on information technologies, including but not limited to Office 365, mobile devices, and other technical equipment

What You Bring

• Minimum 10 years of experience in implementation and support of IT systems
• Must possess a valid driver’s license, personal vehicle and have a clean driving record
• The ability and willingness to drive to the multiple TSA locations in Toronto/Mississauga/Brampton
• Sound understanding of computer systems (hardware/software), networks etc.
• Strong sense of integrity with professional ethics
• Able to proactively recognize potential risks and issues, respond with solutions and engage others in implementing change
• Current certification in Standard First Aid with CPR, Criminal Police Investigation Check, Non-violent Crisis Intervention training