The IT Business Analyst role will focus on a global ERP Deployment project working directly with key business leads to collect business requirements, prepare functional specifications, prototype defined functionality and assist in the overall organizational change associated with a global deployment. The underlying ERP platform is JD Edwards. You will work closely with the ERP project leadership team, Business Process Owners, Business Analysts from other functions, and IT Management to ensure the project progresses along agreed timelines and meets the key business requirements and success criteria.
7+ years’ experience as a Business Analyst, on large and complex technology projects with a focus on Sales and Customer service in the Manufacturing industry.
Strong analytical skills with developing new reporting analytics. Working with Marketing, Sales and Customer service to provide more insights related to service levels, purchasing history, sales order pattern, partner preferences.
Experienced with SDLC methodology run projects from Requirement Gathering, Design, Testing, Documentation Training through Implementation and Post Live Support.
Exposure to Sales Quoting, Order Fulfilment, Customer Master Data Management, Pricing and Rebates and advantage.
SharePoint experience is an asset.
Experienced with large CRM applications; Salesforce is an asset