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Business Analyst - Senior-RQ06088

Toronto, ON

Must Haves : 

  • Minimum 8-10 years’ business analysis experience working in electronic health-related projects in Agile environment. 
  • Experience with and knowledge of Project Management, Process Documentation and Implementation
  • Experience working with Microsoft Products, with a preference for candidates that have experience with Microsoft based cloud tools.
  • Excellent Communication skills both verbal and written, and strong stakeholder engagement skills 
  • Time Management, with the ability to manage tight deadlines and prioritize multiple projects 
  • Knowledge of IT protocols: FHIR®
  • Understanding of human-centered design process, and user experience principals and techniques


Deliverables include, but are not limited to: 

  1. Work with different stakeholders and subject matter experts from different backgrounds (clinical, business, technical).
  2. Interacts with the business stakeholders and subject matter experts in order to understand their requirements through gathering, documenting, and analyzing business needs and requirements. 
  3. Contribute to the design and development of processes and products that assist in facilitating the exchange of health information for healthcare professionals
  4. Help your team solve difficult problems - learning from and sharing with team members.
  5. Manage priorities and requests in an organized manner
  6. Prepares and advises on business analysis policies, processes, best practices and standards to promote a comprehensive and consistent business analysis practice within the organization. 


General Skills: 

  • Translates patient portal specifications into business requirements to build and design the foundations of the program 
  • Leads and conducts business analysis in order to assess business problems/opportunities and documents the business requirements 
  • Applies re-engineering concepts to promote business improvements through alternative and cost-effective service delivery approaches 
  • Leads and conducts business analysis at varying levels of detail appropriate to the project and phases of project 
  • Develops strategies, prepares business cases and cost-benefit analysis, and conducts feasibility studies 
  • Develops sound processes for requirements gathering 
  • Conducts business modeling; use case modeling; conceptual and logical data modeling; process and data flow modeling; use case surveys; business rules definition and non-functional requirements definitions for assigned projects 
  • Monitors progress, resolves problems and reports regularly to the Project Manager/Leader and stakeholders 
  • Develops strategies, preparing business cases and cost-benefit analysis 
  • Conducts requirements gathering, develops documentation, including presentations and briefing notes and conducts stakeholder engagement 


Desired Skills: 

  • Familiarity with Microsoft Products, with a preference for candidates that have experience with Microsoft based cloud tools.
  • College/University undergraduate degree in Health, Business or related discipline from a recognized institution or equivalent experience 
  • Knowledge of Healthcare Information Systems used throughout the province of Ontario 
  • Experience with health system business implementation and deployment projects 
  • Proven track record working with health care professionals; direct clinical data experience or experience working with clinicians would be an asset 
  • Ability to translate business and data requirements into specifications sufficient for designing appropriate technology solutions 
  • Ability to readily identify, assess and mitigate implementation and adoption issues 
  • Experience with and/or knowledge of change management, workflow analysis and redesign, business process integration, and/or evaluation/quality improvement, preferably in the health sector 
  • Working knowledge of privacy policies and legislative processes – Health Protection and Promotion Act (HPPA), Freedom of Information and Protection of Privacy Act (FIPPA) and Personal Health Information Protection Act (PHIPA) and associated Health Information Custodian (HIC) requirements 
  • Knowledge and understanding of Information Management principles, concepts, policies and practices 
  • Experience with a wide range of methods, tools and techniques for business analysis such as: business functional modelling, business event modelling, business process mapping 
  • Experience in structured, object oriented and agile methodologies for user requirements 
  • Excellent analytical, problem-solving and decision-making skills; verbal and written communication skills; interpersonal and negotiation skills 
  • A team player with a track record for meeting deadlines

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