A deep understanding of virtualization (VMware, Nutanix AHV), clustered storage (NetApp), and backup technologies (Commvault, NetBackup).
• Ensure all systems in the domain are monitored, managed, maintained, and supported, and adhere to all security guidelines.
• Planning, design, and implementation of system installations and configuration.
• Planning and implementation of consolidation, patching, upgrades, and hardware lifecycle management activities as required.
• Service Management support includes Incidents, Change Controls, Service Requests, and Problem Tickets.
• Prepare accurate technical documentation and participation in peer review of technical MOPS.
• Liaise with various groups within Shaw including Architecture and Operational teams.
• Work closely with vendors.
• Lead triage and root cause analysis.
Storage skill sets are the priority in the following order
- NetApp (Administration, deployment, and lifecycle)
o Netapp Cluster mode
o Storage Grid
- Commvault Backup Technology
|Comments for Suppliers:||CUSTOM JD Must be a self starter, work well outside the team.|