Responsibilities:

• Provides a comprehensive range of I&IT business analysis services for clients with diverse business and technological needs.
• Interacts with the business stakeholders and subject matter experts in order to understand their requirements through gathering, documenting, and analyzing business needs and requirements.
• Prepares and advises on business analysis policies, processes, best practices and standards to promote a comprehensive and consistent business analysis practice within the organization.

Business Analysis and Problem-Solving Skills:

• Work with stakeholders (internal and external) across the program to develop clearly defined epics and user stories.
• Gather information on client problems, services and business goals/objectives
• Help program understand their needs and translate to design models and concepts
• Evaluate requirements and review options for solution, assess cost/benefit of options, evaluate alternative conceptual systems designs and potential impact of proposed system changes on existing service delivery
• Recommend approaches and discuss with team and stakeholders
• Translate from technical terminology to business terms

Technical Knowledge and Expertise:

• Must have: 2+ experience with IBM CURAM technology, Oracle Database technology, use of SQL, REST API
• Technical knowledge of large hardware and software operations and utilities, productivity tools, online processing systems, web-based technologies and systems.
• Experience with various Systems Development Life Cycle Methodologies/Agile.
• Knowledge of emerging IT trends and technologies - cloud computing, etc.