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QA Analyst-Enterprise CRM

Calgary, AB
Job Description:

This role will be responsible for executing on a QA strategy for ATB’s Enterprise CRM (eCRM) implementation based upon Salesforce and integrations into the platform. This role will support our software delivery engine and help increase code quality and speed to market.

Responsibilities:

  • Assess testing requirements and provide estimates of testing effort and resources
  • Use a risk management approach to develop test plans, cases and scripts and prioritize test execution based on level of risk
  • Works closely with the QA Lead - Enterprise CRM to ensure quality and completeness of test deliverables
  • Execute testing of Salesforce product and all integration components, applying automation techniques as appropriate
  • Assist in end-to-end testing of all components
  • Analyze the impact of change on test environments, test plans and integration
  • Liaise with all project participants, team leads, vendors, and other ATB resources at various levels
  • Use preventative testing techniques such as peer reviews and walkthroughs including all appropriate documentation
  • Ensure test data is adequate and compliant to privacy and confidentiality rules
  • Contribute in all aspects of the test execution phase including requirements change management and test conditions management
  • Report overall status of testing activities and summarize issues encountered
  • Transfer lessons learned and new/changed workflows to testing best practices and business systems knowledge repositories
  • Ensuring standards, as defined by the Quality Assurance office, are met
  • Identifies and resolves risks associated with achieving milestones

Requirements

Required Skills and Experience:

  • Recognized Computer Science, related Software Development field or equivalent practical experience.
  • 5+ years experience in the Quality Assurance and testing field.
  • Experience with testing methodologies and managing the testing life-cycle.
  • Experience with automated and manual test tools.
  • Experience developing and managing all test Assets (test Plans, test Cases, and automated and manual test Scripts).
  • Experience with SAP CRM, Salesforce CRM and Salesforce FSC
  • Familiarity with Financial Services Industry
  • Previous experience with QA and Development tools including SaaS products (i.e. Selenium, PyTest, TestNG, ExperiTest/LambdaTest)
  • Knowledge of cloud based software development and deployment
  • Experience with incorporating testing as part of an automated CI/CD pipeline
  • Strong analytical and critical thinking skills to recognize and comprehend complex issues, policies, regulatory requirements and industry information affecting ATB’s environment.
  • Experience with testing digital products on a cross section of devices, browsers, operating systems and platforms, including mobile
  • Experience with agile development processes using scrum/kanban following a defined product roadmap with dedicated product team
  • Excellent interpersonal, leadership, communication, problem solving and decision making skills
  • Strong ability to prioritize activities and excellent time management and organizational skills
  • Ability to adapt to new responsibilities as assigned.

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