Description:

• Provide support during the conceptual project initiation phases that cover the cluster’s intake approach, project definition and approval up to project launch

• Provide support during design, build, configure, implementation, testing and “go live” phases of the project including transition to operations

• Provide support to ongoing sustainment and operations of a solution including management of limited enhancements

• Ability to work in the Agile approach during solution design and development

• Provide regular progress/status reports of assignment(s) to project intake and project leads, raise any issue and concerns and propose mitigation strategies

• Lead and/or participate in teams developing solutions for Ministry of Transportation

• Conduct feasibility analysis, project scoping and provide project work estimates

• Conduct Joint Requirements Planning and Joint Application Design sessions

• Analyze and map processes / data for current state and future state

• Requirements development involving requirements elicitation, elaboration, analysis, specification and validation

• Use of ministry mandated requirement management tools and templates for requirements

• Review and feedback of technical design documents

• Conduct and/or participate in walkthroughs at each project milestone.

• Knowledge transfer to MEAB, MTO clients and I&IT Cluster at all stages of the assignment

The Deliverables include (but are not limited to):

• Project outline documentation

• Conducting user research and documentation including user needs, personas and journey mapping

• Request for Information (RFI) documentation and evaluation

• Business Cases documentation; including large scale Treasury Board submissions

• Prototype (models or mock-ups) creation and testing with end users

• Request for Bids (RFB) documentation

• Business requirements / rules

• Business process models

• System requirements specifications

• Business / Data Glossary

• Business and system use cases

• User epics, stories and themes / Product backlog and sprint plans

• Data requirements / models (conceptual / logical)

• Functional and Non-functional requirements

• Requirements Traceability Matrices

• User Interface specifications, low and high-fidelity prototypes (models and mock-ups)

• Report specifications

• Test plan/strategies, test cases

• Risks and Issues

• Status reports

• Work plans, e.g. requirements management plan

• Artefacts/documents required for enterprise architecture development from a business needs point-of-view (contextual and conceptual), as required for the Architecture Governance Point review process

• Other artefacts as determined by the project

Support to Development and Operations teams in following areas (but are not limited to):

• Building and testing support to development team

• Reviewing test strategy, test plan and cases

• Management of defect logs

• Testing Applications

• Supporting end-user inquiries

• Defining the integration test plan

• Defining the user acceptance test plan

• Identification and resolution of problems/issues

• Document and manage risks and liaise with other project teams to coordinate project interdependencies.
  
   

• Documentation of all artefacts in a shared project library

• Working with solution vendors (SaaS and COTS) to resolve issues and implement enhancements

 

Skill Set Requirements

• Knowledge with Solutions Development Life Cycle (SDLC) and structured methodologies including Agile approach and supporting tools

• Demonstrable skills and experience with documenting deliverables outlined in Deliverables section

• Work Experience in investigating, analyzing, estimating system applications in a large integrated solution environment

• Proven experience with all stages of complex solution implementation

•  Proven experience with Joint Application development (JAD) and sprint facilitation, interpretation of business needs to technical requirements, facilitation of project meetings for reviews

• Experience with the Public Sector architecture.

• Experience with supporting legacy applications and transformation of legacy solutions to SaaS and COTS products

• Demonstrable knowledge and experience working in accordance with policies and procedures of Public Service Sector

• Demonstrable knowledge of Project Management framework in the Public Sector and Architecture Checkpoint requirements

• Excellent analytical, problem solving and decision-making skills.

• Experience in conducting feasibility analysis, project scoping and providing project work estimates

• Experience with requirements development involving requirements elicitation, analysis, specification and validation

• Experience with documenting user stories, planning and managing product backlog, planning and managing sprints, and implementing in an iterative manner

• Demonstrated experience in the facilitation of project meetings for reviews

• Experience in reporting progress of assignment(s) on a regular basis to Project Management and raise any issues / concerns and propose mitigation strategies.

• Can work effectively independently and in a team environment.

• Strong communication, interpersonal, collaboration, and negotiation skills to work seamlessly in an agile cross-functional team, with clients, vendor(s) and other stakeholders.

• Excellent facilitation, presentation, time-management and problem-solving skills.

• Able to build strong and trusting relationships while liaising effectively with internal and external stakeholders and solution delivery vendor(s).

• Strong leadership skills to provide advice and guidance on all aspects of user experience and design, assessing user characteristics, needs, goals, and opportunities.

• Creative, innovative, and can think outside the box to visualize solutions that meet business needs.

• Knowledgeable in design thinking, have a user-centric mindset and attention to detail.

• Knowledge and experience with supporting Public Sector Digital First strategies; experience with working with Digital Service standards including formal submissions for assessments as per official digital standards established

•  Creative, analytical approach and strong understanding of interaction design principles, including ability and experience to deliver mock-ups using advanced tools

•  Able to resolve issues in a timely manner, provide options and recommendations.

• Thrive on feedback and comfortable transforming ideas generated through user research and analysis to create elegant, effective designs for diverse audiences.

• Understand business metrics and able to translate business goals and objectives into digital experiences.

•  Able to prioritize change requests from clients and guide the team in determining how best to address them.

•  Knowledge to ensure compliance with requirements for accessibility and user centric design including Accessibility for Ontarians with Disabilities Act (AODA) and Simpler, Better, Faster Services Act

• Strong research skills to perform industry research, provide options and make recommendations for solution improvements.