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Reception/Office Services-26146

Ottawa, ON
Office Associate
Hours: 8:30am – 5:00pm
This person must present a personal professional image and be able to accomplish several tasks daily with tight deadlines. Candidates must possess proven multi-tasking abilities, be punctual and very personable; outgoing and customer service focused.
• Serve visitors by greeting, welcoming, directing and announcing them appropriately
• Answer, screen and forward any incoming phone calls while providing basic information when needed
• Maintain security by following procedures and controlling access (monitor logbook, issue visitor badges)
• Schedule meetings and events, working with customers in planning client meetings and retrieval of correct details
• Sort incoming mail
• Process outgoing mail & courier
Office & Records Support:
• Order and maintain office supplies and stationary
• Monitoring printers, placing service calls and troubleshooting issues
• File sorting and refilling in centralized filing areas
• Customer reporting with Excel and online tools
• File archiving and retrieval through Iron Mountain
• File folder creation and labelling
• Annual purging/archiving of files
• Assisting customers with file reporting/retrieval over multiple databases
• Data entry

• Proficient with Microsoft Office Suite
• Professional appearance
• Solid communication skills both written and verbal
• Ability to be resourceful and proactive in dealing with issues that may arise
• Ability to organize, multitask, prioritize and work under pressure

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