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Business Analyst (Functional) 2 - 18068

Vancouver, BC · Telecommunications
Description: Purpose: Works with key stakeholders to define, document and manage process design and testing requirements. Supports testing execution. Provide guidance on business & technical process.

  • Accountable for test planning and execution and acting as a liaison with QA the team.
  • Work closely with Product Owner on system enhancements
  • Refines and documents business requirements and process flows for current / proposed processed, workflows, and data flows.
  • Prepare use cases, create and define test plans and test cases.
  • Create training framework/approach and support with training documentation

Must have skills:
  • Experience with Salesforce.com Lightning
  • Experience as a Quality Analyst and/or User Acceptance Tester for system projects
  • Business process design knowledge
  • Strong process improvement approach and mindset
  • Experience with Service Design and Lean Start-up methodologies
  • Ability to effectively manage multiple projects/tasks of varying complexity, meet deadlines, works well under pressure. Typically works on multiple, unrelated projects simultaneously.
Nice to have skills:
  • French language
  • Familiarity with Agile methodology and knowledge of JIRA, QA practices
  • Facilitation, negotiation, risk and communication skills.
  • Technical or architectural experience with complex systems spanning internal, vendor, software, hardware
History of the role : New
Project details: SFDC Platform multiple projects


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