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Application Development Lead - 155715

Brampton, ON
-hybrid (may be required to go into the office sometimes)
-the possibility of extension
-Project: Onsite Experience

-
Rogers OSS team are looking for a solution and technical lead with experience in Field Service Management (FSM) operations. The applicant will help to drive modernization of Field technician work allocation and appointment scheduling.

Key Responsibilities/Job Functions:
-Responsible for the technical / systems analysis, design, implementation, and support of software applications, using existing and emerging technology platforms.
- Role includes updating of the established architecture and assuring that documented standards and procedures are adhered to and ensure the smooth interpretability of the applications as required.
- Provide integrated solution to the business requirements
- Implement Solution to Rogers standards
- Lead technical implementation and assure quality of the delivered application
- Collaborating across platforms and teams

- Knowledge and understand of Field Service Management platforms a bonus
- Provides functional / technical leadership to own team and to other teams
- Experience leading end to end delivery of highly complex IT Solutions with FSM components preferred
- Experience being part of or leading FSM migration activities to next gen platforms a plus
- Self sufficient
- Oversees implementation for entire area
- Works on multiple large or complex projects
- Makes technical decisions
- Manages complex intergroup issues and resolutions
-Articulates and communicates the overall solution
-technical consultant/ mentor within own group and to other technical groups
-Approves technical and functional documentation
-Understands impact of integrating third party solutions to overall systems architecture.
-Directs process for determining Deliverables, resources, and schedules
-Ensures that technical components adhere to technical standards and guidelines

- Monitors and improves quality, ensures "best practice" development techniques.
-Directs, motivates, and develops staff, maximizing their individual contribution and their ability to function effectively with their team.
-Works closely with client departments in development and implementation of application programs having direct impact on the business.
-Works closely with third party technology vendors to trouble shoot complex technical issues.
-Contributes to the development of client strategies at the project level.
-Understands industry trends and practices for areas of domain expertise.
-Contributes to the development of firm and industry standards and supports adoption of best practices
-Leads initiatives to recognize risks associated with application development and of potential impacts within IT, the business, and / or the firm's reputation.
-Manages risk, planning, and mitigation across supported applications and impacted areas.

Experience and Education Preferred:
-Undergraduate degree or Technical Certificate.
- Experience in Click FSE a plus
- Experience or Certification in other FSM platforms preferred
-8+ years equivalent experience.

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