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IT Application Specialist

Remote, Ontario / BC
Location: ON and BC
Company: LifeLabs
 
LifeLabs is the largest community diagnostics laboratory in Canada, serving the healthcare needs of
Canadians for over 50 years. Our team members are truly centred around our customers, and we
know that behind every lab requisition, sample being tested, or investment in technology is an
individual and their family counting on us.
 
Consistently named one of Canada's Best Employers by Forbes, LifeLabs has also been recognized
for having an award-winning Mental Health Program from Benefits Canada. The passion and
commitment of over 6,000 diverse and innovative team members unites and motivates us to ensure
our customers receive high quality tests and results that they can trust. Agile, customer-centred,
caring and teamwork: we live these values every day in what we do to support our customers and
healthcare providers, driving forward our vision of empowering a healthier you.
 
Make a difference – join the LifeLabs team today!
 
Reports to: Senior Manager, Business Applications
 
Purpose of the Role As the IT Technical Specialist you will be responsible for the design,
implementation, and troubleshooting and production support of LifeLabs corporate applications. The
IT Technical Specialist will have a full understanding of the business impact to solution integrations
and is responsible for the ERP Systems and other business applications.
 
Core Accountabilities
 Design, build, implement and maintain Commercial off-the-shelf (COTS) software solutions
and services
 Perform technical development activities (Web, database, Java, PL/SQL, ETL, Forms and
reports) and functional configuration work with Oracle Fusion Applications, Oracle EPM,
Oracle Application Express, Kronos and other COTS applications
 Execute unit testing of components/modules, implement automated unit tests, regression
test integrated components. Execute performance tests, and optimize solutions as required
 Plan for and execute solution deployments and support non-production environments for
mission critical applications. Provide customer focused support and troubleshoot and resolve
problems and issues, in line with documented service levels
 Liaise with vendors, software engineers and architects to address issues in program logic
and the interoperability of new applications with existing systems software
 Plan, execute, and coordinate the integration and testing of new applications into existing
systems and software throughout the enterprise
 Responsible for testing the interoperability of application modules under development by in-
house or commercial off-the-shelf product teams
 Ensure that integration projects meet business requirements and identify/resolve systems
issues
 Liaise with QA, PM, and IT teams to develop product release schedules
 Liaise with IT Service Desk, Technical and Operation Teams for production readiness and
support

 
Minimum Qualification and Skills
 Bachelor’s degree in Computer Science, or other related discipline
 Minimum 5 years of experience as an consultant/Application Support Analyst
 Minimum of 3 years ‘experience in Implementing/ supporting Oracle Fusion
Application/Oracle EPM/Archer/Visual Lease
 Experience with Kronos would be an asset
 Knowledge of Visual Studio Team Services (VSTS)
 Experience in a healthcare environment is a plus

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