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Business Analyst III - 2572

Calgary, AB
Roles & Responsibilities:
  • Eliciting and documenting requirements for initiatives
  • Defining acceptance criteria and reviewing with stakeholders
  • Collaborating with other BAs, tech leads, QA, and developers on documenting new / existing processes and requirements.
  • Identifying and tracking issues while seeing them through to resolution
  • Processing intake items and supporting prioritization by providing clearly documented Value Statement
  • Serving as the communications bridge to reconcile customer wants to feasible solutions
  • Communicating changes and impacts to teams related to process changes, releases and release activities
Mandatory qualifications:
  • 5+ years of experience of requirements management, specifically related to COTS solutions
  • North American large enterprise work experience
  • Relevant post-secondary degree from a recognized institution
  • Knowledge of Agile & Scrum methodologies.
  • Exceptional verbal and written communication skills
  • Excellent problem-solving and application troubleshooting skills
Nice to have:
  • Experience with Atlassian suite of products related to software development and delivery
  • Formalized SCRUM or Agile certification
  • ITSM process knowledge, specifically around Change Management
  • IIBA and/or PMP certifications
  • Knowledge of Field Service Technology / Telecommunication technologies eco-system

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