Liaise between business units and technology teams to elicit, analyze, document, and validate business requirements, user stories and process mapping
Translate requirements into functional/non-functional specifications including but not limited to web, API, cloud, network infrastructure, system architecture, and database technologies
Understanding of system analysis and design, UML, web/UX design, database technologies (SQL), cloud technologies, networking topologies, and IT security standards
Lead workshops, focus groups, structured walkthroughs, JAD sessions, and technical solution reviews in collaboration with technical teams
Participate in project intake/onboarding and delivery of projects of medium to high levels of complexity and risk
Participate in all aspects of project delivery activities including, but are not limited to, documentation of project needs, data analysis/research of needs, solution alternative analysis, and contributing to project schedule and effort estimates
Provide reporting, analytics, and progress updates on initiatives to Project Managers and Management in a timely manner
Your experience and education
You have at least 5+ years of professional experience in a Business Systems Analyst role
You have a University Degree or College Diploma with emphasis on management of information systems or computer systems
If you have your Certified Business Analyst Professional (CBAP) from International Institute of Business Analysts (IIBA) preferred or in progress
You have strong knowledge and working experience on Business Analysis tools, activities and methodologies, SDLC, and PMLC
You have strong facilitation, presentation and training skills with the ability to convey complex ideas verbally and written to both business and technical staff
You have strong analytical, time management skills with the ability to manage multiple assignments with varying complexity simultaneously with tight deadlines
You have a demonstrated ability to work effectively with minimal supervision and in a team environment
You have strong knowledge of MS Suite of products (Word, Excel, Visio, Project, SharePoint)
You have experience working with IT infrastructure, architecture, web development and/or cloud technologies
You have working knowledge of wireframing/prototyping tools such as Axure RP Pro an asset
You have working knowledge and experience of MS Project Portfolio Management Tool (Project Online) an asset
If you have experience working in a professional services and/or service delivery environment an asset