Notes:
-open to seeing candidates from Alberta (Calgary)
-hybrid work - up to 2 days a week in office
-possibility of extension
-hourly bill rate $59.54

Role: Process Specialist

Job Description – Western PSO






Responsibilities:

Lead projects to deliver process improvement initiatives to increase the efficiency and effectiveness of wireless and wireline network build programs. Deliverables will include:
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Discovery and Analysis of existing processes within the Access Network and Technology organization.
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Collect, analyze, review, document, and communicate business needs and requirements.
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Learn and understand the tools and applications which support the business process within the Access Network Organization
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Develop and obtain consensus on problem statements.
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Develop KPI’s to track progress and effectiveness of process improvement initiatives.
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Gather data, develop, and obtain consensus on a suitable process design.
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Effectively facilitate process-mapping sessions to create “As-Is” and “To-be” process maps.
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Ensure that business requirements are clearly identified, prioritized and satisfied by appropriate technical and or business process solutions
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Lead definition of test cases, validate business functionality, and lead the overall solution delivery
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Identify and present the key business issues requiring agreement by senior management to enable a process to be institutionalized
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Institutionalize process initiatives including providing training and identifying process improvement metrics
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Determine the most effective approach for reaching agreement in a timely manner on contentious organizational issues impeding successful deployment of process initiatives

Qualifications:

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Proven process management experience including problem statement development, stakeholder consultation, solution development, and process mapping
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Strong statistical analysis and analytical skills
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Familiarity with telecommunications technologies
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Strong project management skills
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Post secondary education in related disciplines
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Advanced skills in MS Office, SharePoint, Oracle, One-Vision, and Power BI
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Strategic thinker who can make decisions, plan, develop and implement innovative solutions
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Advanced communication, consensus building, presentation and writing skills
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Demonstrated ability and experience working with cross-functional teams