View all jobs

Project Specialist-154607

Burnaby, BC
-open to seeing candidates from Alberta (Calgary)
-hybrid work - up to 2 days a week in office
-possibility of extension
-hourly bill rate $59.54

Role: Process Specialist

Job Description – Western PSO


Lead projects to deliver process improvement initiatives to increase the efficiency and effectiveness of wireless and wireline network build programs. Deliverables will include:

Discovery and Analysis of existing processes within the Access Network and Technology organization.

Collect, analyze, review, document, and communicate business needs and requirements.

Learn and understand the tools and applications which support the business process within the Access Network Organization

Develop and obtain consensus on problem statements.

Develop KPI’s to track progress and effectiveness of process improvement initiatives.

Gather data, develop, and obtain consensus on a suitable process design.

Effectively facilitate process-mapping sessions to create “As-Is” and “To-be” process maps.

Ensure that business requirements are clearly identified, prioritized and satisfied by appropriate technical and or business process solutions

Lead definition of test cases, validate business functionality, and lead the overall solution delivery

Identify and present the key business issues requiring agreement by senior management to enable a process to be institutionalized

Institutionalize process initiatives including providing training and identifying process improvement metrics

Determine the most effective approach for reaching agreement in a timely manner on contentious organizational issues impeding successful deployment of process initiatives


Proven process management experience including problem statement development, stakeholder consultation, solution development, and process mapping

Strong statistical analysis and analytical skills

Familiarity with telecommunications technologies

Strong project management skills

Post secondary education in related disciplines

Advanced skills in MS Office, SharePoint, Oracle, One-Vision, and Power BI

Strategic thinker who can make decisions, plan, develop and implement innovative solutions

Advanced communication, consensus building, presentation and writing skills

Demonstrated ability and experience working with cross-functional teams

More Openings

Helpdesk Level 2 Support
System Admin
Deployment Supervisor

Share This Job

Powered by