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Technical Business Analyst

Toronto, Ontario · Information Technology
This role will be responsible for gathering and documenting detailed business requirements so our client can develop and enhance businesses applications and processes. Our client is looking for a highly motivated, customer service focused, organized resource to work as a Business Analyst to elicit and document requirements for large technical development projects. This person will be working closely with business partners, project managers, and technical resources to deliver in-depth requirements on the design and build of key initiatives within the company.
How will you create impact?
  • Should act as the liaison between the client business units and IT and lead the Business Requirements Gathering process to elicit the true needs of the Business Unit.
  • Schedule and lead business process sessions.
  • Should document Business Analysis artifacts such as Business Process flows, Requirement Documents, Business Cases, Use Cases.
  • Complete process mapping to identify AS IS information, procedure, and decision flows and develop TO BE state process maps.
  • Help identify business stakeholders and drive the process ownership including RACI documentation.
  • Perform gap analysis, and identification of any areas for improvement within existing procedures, methods and business processes.
  • Participate in the development review and design sessions as well as end to end unit testing of new projects to ensure alignment between the requirements and solution.
  • Act as a subject matter expert with regards to business needs and application design related activities.
  • Participate in configuration and design reviews within a project team.
  • Support the architecture team in creating the solution that solves the business problem
What are your skills and experience?
  • 5 years’ experience as a Business Analyst and/ or Business Systems Analyst
  • Extensive knowledge of business and systems analysis, design, development, implementation and production support
  • Strong background in business process and process creation
  • Previous experience as a BA in a manufacturing or supply chain company
  • Strong Requirement gathering and documentation skills
  • Excellent communication skills (verbal, written and presentation skills)
  • Bachelor’s degree in IT, Engineering, or a related business/systems area
  • Proven experience in studying business processes and documenting requirements
  • Excellent analytical and problem-solving skills
  • Previous experience building a data warehouse and/or integration layer installation
  • Strong inter-personal skills and ability to work in a team environment
  • Attention to detail
  • Previous experience with Jira and Confluence
  • Knowledge of Visio and all MS Office
  • CBAP certification (an asset)
  • IIBA (an asset)

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