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Business Analyst-Oracle HCM-140170

Toronto, ON
Job Description:       
NOTE: Remote until further notice

•       Works with business and vendor partners to ensure seamless process delivery by proactively identifying and researching issues, system gaps, etc. and formulate resolutions/recommendations and applying best practices.
•       Proactively helps identify and implement ideas for improving processes/tasks/activities
•       Provides resolution and documents/maintains SOP documentation and processes.
•       Escalates issues of processes/procedures as appropriate.
•       Responsible execution and processing of tasks/activities/processes for the module per pre-defined frequency. Adheres to internal and external audit requirements.
•       Oversees data processing, using SOP/guidelines, to ensure updates are accurately captured.
•       Proactively identifies potential service delivery issues and provides clear guidance towards process improvement.
•       Conducts/supports user acceptance testing of processes as required per standard release management
•       Provide daily process administration for HR system (Oracle HCM - Absence Management)
•       Provide daily help desk support for system users.
•       Perform root causes analysis of issues and recommend preventative solutions.
•       Conduct user acceptance testing of new functional/technical developments as required.
•       Support and lead the team, where appropriate, as a functional representative for HR initiatives that impact multiple systems, programs, and/or third-party vendors.
•       Create and maintain: correspondence, knowledge-based articles, presentations, change requests, current/proposed process workflows, standard operating procedures, test cases, and end-user guides to support HR, ESS/MSS and training initiatives.
•       Manage relationships and consult with program/business owners, end-users, vendors, and team members to identify and resolve system/process related issues.
•       Partner, and where appropriate lead, with internal business partners, and external vendors, to gather, document, and refine business requirements, provide recommendations for initiatives ranging in scope from small to large scale.
•       Evaluate existing internal processes with the intent of identifying anomalies, recommending and implementing enhancement opportunities.
•       Fulfill ad hoc requests for business information.
•       Assist leadership with building effective practices to meet business and employee needs

•       3+ years experience with Oracle HCM Cloud Experience (Configuration Experience), preferably as a Functional Analyst in Absence Managment Module
•       A minimum of 5 years of experience in data analysis, preferably in a human resources environment.
•       Advanced proficiency with Microsoft suite of products.
•       Demonstrated knowledge of cloud technologies and interest in emerging learning technologies.
•       Ability to create scripts for training users and administrators on system and procedure changes.
•       Ability to perform data analysis and conduct root cause investigations.
•       Ability to gather and compile complex information into an easy-to-understand format (such as Visio and/or MS PowerPoint).

•       Advanced skill in creating reports and formatting MS Excel sheets using advanced functions, pivot tables and macros.
•       Usability/user experience expertise a plus.

•       Strong working knowledge of quality control and auditing standards
•       University degree or college degree with a focus on HR or a related field or an equivalent combination of education and experience
•       Ability to establish and achieve goals with minimal supervision.
•       Communicates effectively, at all levels of the organization, with meaningful and articulate verbal discussions.
•       Creates clear and coherent written materials.
•       Proven attention to accuracy and detail.
•       A desire to continually learn
•       Ability to communicate and collaborate with business partners and internal team members
•       Strong service orientation and customer focus   

Mandatory Skills:       
ORACLE (5), SQL (5), Oracle HCM Cloud (3)       

Nice-to-Have Skills:   
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