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Senior Manager, Web Solutions

Toronto, Ontario · Computer/Software
What will you work on?
The Senior Manager, Web Solutions role is to lead and build a team of talented developers to research, build, configure and launch web technologies for our Web sites, maintain eCommerce platforms, and Marketing technology platforms.

How will you create impact?
Web Solutions
  • Creation, integration, and/or updates of websites, e-mail campaigns and content management systems
  • Deliver web design, web application designs and integration
  • Create and manage databases and APIs for web integrations
  • Enable solutions for developing web services and dynamic content delivery in a high-volume environment
  • Enable seamless maintenance and integration of the eCommerce platforms to frontend and backend applications.
  • Enable and maintain the implementation of Marketing technologies for campaigns, CRM, Advertising, CRM, Content and Analytics.
  • Coach and mentor the team working across multiple platforms and technologies to deliver well-considered and high quality applications.
  • Research and share new technologies with internal stakeholders to refine and the toolsets and practices.
  • Provide Strategic input and collaborate to determine roadmap for technologies.
Operational Management
  • Lead Department operational and strategic planning, including fostering innovation, planning projects, and organizing and negotiating the allocation of resources.
  • Keep current with the latest digital marketing, commerce technologies and trends
  • Approve and oversee projects and project portfolio.
  • Manage department staffing, including recruitment, supervision, scheduling, development, evaluation, and disciplinary actions.
  • Engage in ongoing communications with cross-departmental stakeholders to solicit feedback and to foster co-operation.
  • Establish and maintain regular written and in-person communications with the organization’s department head, and end users regarding pertinent website and eCommerce initiatives.
Acquisition & Deployment
  • Benchmark, analyze, report on, and make recommendations for the improvement and growth of website infrastructure and email campaigns
  • Develop business case justifications and cost/benefit analyses for web development spending and initiatives.
  • Develop requests for proposal.
  • Negotiate and administer vendor, outsourcer, and consultant contracts and service agreements.
How will you fit into the team?
  • Self-starter with proven track record of taking ownership and driving business outcomes.
  • Strong business acumen who can understand business strategy and translate into technology needs
  • Strong leadership skills.
  • Excellent written and oral communication skills.
  • Excellent interpersonal skills.
  • Ability to present ideas in business-friendly and user-friendly language.
  • Strong web architecture experience.
  • Strong martech technology experience.
  • Strong eCommerce experience.
  • Strong understanding of HTML & CSS capabilities. Experience with CSS Preprocessors is preferred (e.g. SASS, LESS)
  • Strong understanding of Javascript, including jQuery or similar framework
  • Strong understanding of XML and JSON data structures
  • Knowledge of REST API procedures
  • Strong understanding of MySQL, databases, including relational database design
  • Highly self-motivated and directed.
  • Keen attention to detail.
  • Proven analytical, evaluative, and problem-solving abilities.
  • Ability to effectively prioritize and execute tasks in a high-pressure, fast paced environment.
  • Exceptional customer service orientation.
  • Extensive experience working in a team-oriented, collaborative environment.
What are your skills and experience?
  • University degree in the field of computer science and minimum 10 years’ experience
  • Certifications in ITSM is a plus
  • Strong understanding with Subversion (SVN), GIT
  • Strong understanding with audio/video compression techniques
  • Strong understanding building Node JS sites
  • Strong understanding using strong SEO and localization principles
  • Strong understanding in existing frameworks such as Bootstrap or Foundation.
  • Experience producing mobile response sites
  • Strong understanding of human resource management principles, practices, and procedures.
  • Strong understanding of project management principles.
  • Experience is toys and children’s entertainment is a plus
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