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Triage Security Engineer - Technical Lead

Waterloo, Ontario

About the Role: 

The Technical Lead is an expert level Security Operations engineer, recognized in multiple technical domains and at delivering my client security services in the iSOC.  This role analyzes the “bigger picture” of operations to innovate methods, drive efficiencies, and further our depth of detectin and response. The Tech Lead works closely and collaboratively with the different levels of Triage Security Engineers and with others in Security Services to fulfill these key responsibilities: 

  • Technical leadership and guidance for the iSOC team.
  • Be the expert and help the team better understand security incidents, the tools used, and the processes used for triage.
  • Ability to provide guidance and direction for customer investigations and escalations
  • Ability to investigate incidents at a detailed level, leveraging expertise developed over your career
  • Incident response and coordination; guiding security incidents through their lifecycle
  • Ability to identify the areas where a process can break, and ideas to solution these gaps
  • Viewed as a subject matter expert across S2
  • Ability to execute most technical roles within the iSOC for spikes and unexpected high volume periods
  • Independently running a defined program supporting iSOC as part of Security Services
  • Ability to clearly articulate technical requirements on behalf of the iSOC. This requires understanding of the workflow and processes, and deeper understanding of the technical details
  • Supporting all continuous improvement initiatives, and providing solutions on lessons learned reviews

    Assist the Team Leaders, Managers, and Directors with the following:

    • Recruiting, assessment, and onboarding of new team members
    • Skills assessment, mentorship and coaching of team
    • Implementing defined change through the leader

You are not responsible for any performance management aspects and will not be in a position of having direct reports.  This is a highly skilled individual contributor role.

Required Skills and Experience: 

  • 5+ years Industry experience; Information Security, Network Security, or Cyber Security roles
  • Experience working in a Security Operation Center, security incident response teams, or in roles with security forensics or malware analysis disciplines.
  • Excellent communication skills, both written and verbal
  • Excellent analytical, problem-solving, and prioritization skills
  • Attention to detail in adherence to Arctic Wolf policies, procedures, and standards
  • 3+ years additionally as a Network Admin, System Admin, Cloud Admin, or similar is strongly preferred
  • Have deep technical competency in three (3) of the following, and at minimum a resourceful generalist in:
    • Networking – common protocols, server/client infrastructure, routers, switches, WAPs, etc
    • Perimeter – firewalls, IDS, IPS, UTM, WAF, Gateways, Proxys, Mail Servers, etc
    • Authentication – AD, SSO, MFA, etc
    • IaaS – cloud services, AWS, Azure, GCP
    • End Point – MDM, EDR, EPP, AV
    • SaaS – collaboration tools including O365, GSuite, Box, Salesforce, Workday, etc
  • Know how to use one or more scripting tools and languages such as Python, Bash, and Power Shell
  • A positive “can-do” attitude
  • A willingness to learn and continuous self-improvement
  • There are no specific degree or certification requirements but degrees in engineering or technology are a plus. Any security or IT certification such as CISSP is also positive.
  • Proficiency in multiple of these additional areas or technologies: 
    • Secure DevOps for working in the cloud
    • Security forensics
    • Malware analysis
    • E-discovery
    • Threat containment
    • Firewall and IDS provisioning
    • Proxy and content filtering provisioning
    • Authentication and identify management
    • Risk and vulnerability assessment
    • Network and security auditing
    • Network troubleshooting
    • Penetration testing
    • Attack simulation
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