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Systems Administrator 2 - 16760

Toronto, ON

• Advanced knowledge of:
o OpenShift (3.11.188 or up)
o Kubernetes (v1.11.0+d4cacc0 or up)
o Docker
o Linux (Red-hat and Ubuntu)
• Knowledge of IBM Cloud Pak for Data System (3.5.3 or up) is great to have
• Experience on distributed MPP platforms, specific knowledge of IBM IIAS a plus
• Experience writing complicated database SQL queries, specific knowledge of DB2 is a plus
• Deep understanding of hybrid cloud architectures and data integration needs
• Understanding of solutions on Google Cloud, BigQuery knowledge is a plus
• Understanding of data usage, process analysis and improvement, technology development/support
• Experience implementing operational best practices such as monitoring, alerting, metadata management
• Fundamental knowledge of open source machine Learning frameworks, RESTful APIs, model validation and deployment tools, data pipeline technologies, and visualization and data storytelling tools nice to have

About You:
• System Admin + dba with 3+ years of working experience on DevOps environments providing operation support to high complex AI & Data platforms
• Bachelor degree in Computer Science, Information Systems or related field
• You have strong technical and analytical abilities, experience with containerization, programming/scripting and sql
• You are great at solving problems, debugging, troubleshooting, and designing & implementing solutions to complex technical issues
• Strong experience managing backups, OS patching and application upgrades using change management methodologies.
• Extensive experience managing support cases using ticketing systems (e.g: Remedy)
• Advanced knowledge dealing with Vendor support channels
• You thrive on teamwork and have excellent verbal and written communication skills
• Strong client facing, communications and collaboration skills

• Support Tickets management (Escalations and closures)
• CPDS System issues initial assessment: Check logs, API test, etc
• Start and stop CPDS systems
• Restart processes: e.g: API, node, services, etc
• User management
o Create users
o Permissions
o Password reset
• Patches: OS and Application level
• Escalations to T3 (IBM) or Data Platforms
• Backup/restore management

Must to have skills:
1. Open Shift
2 Kubernetes
3. Linux

Nice to have skills:
1. IBM Cloud Pak for Data System
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