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IT Project Management - Business Analyst III

Calgary, AB
A typical day
  • Daily team stand-up to discuss status, progress & blockers
  • Understanding/define initiative goals & objectives
  • Learning and defining current state & desired future state
  • Active participation in managing scope churn to balance changing business needs and delivery capabilities:
    • Identify gaps in the end-to-end business and system features
    • Identify and articulate the trade-offs
  • Defining & evaluating initiative metrics & KPI’s
  • Collaborate with business & technology stakeholders eliciting & defining initiative requirements, creating aligned understanding, defining & negotiating solution definition
  • Write, edit & review epics & user stories, backlog grooming in Jira
  • Road mapping, release planning, sprint planning, work prioritization & sequencing
  • Participate in software showcases & sprint retrospectives
  • Frequent meetings & ad-hoc communication (face to face and over the phone/online collaboration tool).
  • Stakeholder analysis
  • Gap & impact analysis
  • Creating business & system process maps
  • Completing required initiative governance documentation
  • Provide content for leadership presentations regarding initiatives
  • Provide content for release notes, user training materials and OCM
  • Utilize LEAN and Agile methodology to streamline work processes and realize cost and resource efficiencies
  • Perform other duties, as needed.
Your skills/experience
  • 7+ years’ experience in business analysis, working in an IT environment
  • Degree or equivalent in Computer Science or Software Engineering
  • Excellent analytical, logical, and creative problem-solving skills
  • IIBA Certification (ECBA, CCBA, CBAP, ECBA+) or a business analysis certificate is an asset
  • Experience on Telecom industry is an asset
  • Experience applying Lean Business Analysis techniques is an asset
  • Experience on an Agile software development team is an asset
  • Exceptional organizational, planning and negotiation skills
  • Experience eliciting and writing requirements (business/functional/non-functional) for IT projects in a multi-system environment
  • Experience working with senior level management and business stakeholders to develop business requirements and gain consensus regarding approach
  • Strong understanding of dynamic business environments and business drivers
  • Self-motivated; demonstrated ability to deliver under pressure while maintaining high standards of excellence and attention to detail
  • Excellent communication and facilitation skills, both written and verbal. Ability to communicate clearly in a variety of situations and tailor that communication, by adjusting style, method and tools, to the needs of the audience
  • Ability to quickly learn new business and technical concepts
  • Demonstrates solid analytical thinking and problem-solving skills
  • Demonstrates strong ability to develop strategic relationships across the organization in a collaborative environment
  • Demonstrate ability to work collaboratively, productively and with a positive attitude in a fast paced, environment, with multiple and changing priorities
  • Committed to personal and team excellence and ability to operate in a dynamic and constantly changing environment
  • Understanding and experience working in an ITIL environment
  • Adaptable, proactive, deadline-driven, results-minded, highly organized and detail-oriented
  • Embraces change and has experience in supporting change management process
  • Self-starter, able to work with general direction and exercise independent judgment
  • Assertive when dealing with difficult, challenging situations and can deal with uncertainty
  • Committed to doing the right things for the right reasons
  • Embraces lifelong learning
  • Demonstrates sincerely that you are a great employee and dedicated team member in every aspect of your work
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