Required Skills, Experience, and Qualifications:
• Post secondary education in a related technical discipline or equivalent experience
• CCNA certification
• 1-2 years of experience with some/most DOCSIS-CMTS,telephony/video transport, MPLS, SONET, DWDM, WIFI design concepts.
• Documentation creation & management
• Knowledge of Microsoft Office ie: Outlook, Excel, Word, Visio.
• Comfortable using various ticketing systems (i.e. Service now) and OA&M tools.(i.e. SAM, Puddy, Netsmart)
• Experience with Resource Inventory tools (i.e. Netcracker)
**An ideal candidate will have obtained CCNA cert or other Networking certification/industry experience.