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Instructional Designer

Hamilton, ON
Job description

The Education Services Unit provides a high quality and dependable service to fulfill the health and
safety related education needs of Canadian workplace participants through education via online courses
The Instructional Designer contributes to the work of the Service Unit by:
 Planning (end-to-end), designing, developing, and evaluating training deliverables in a hybrid
training environment leveraging a variety of tools and methodologies.
 Building, editing and quality assuring assigned my client e-Learning courses.
 Participating in project teams as assigned.
 e-Course Building. Builds interactive and engaging e-courses of varying lengths ranging from
micro-learning to multi-module courses using e-course building software (e.g. Articulate 360).
Lays out pages to incorporate features such as interactivity, graphics, audio, narration,
animations, assessments, and video. Develops high quality deliverables and learning solutions
within the agreed timelines. Provides updates of own progress and status. Liaises with Graphics
staff and subject matter experts (SMEs) to ensure that e-course images are appropriate.
Incorporates voiceover files for e-courses generated from applicable technology.
 Instructional Design. In collaboration with the Bilingual e-Learning Quality Assurance and
Production Coordinators:
 Collaborates on course designs and performs end-to-end planning, design, development, and
evaluation of training deliverables in a hybrid training environment leveraging a variety of tools
and methodologies.
 Works collaboratively with SMEs to assess stakeholder learning needs and develop appropriate
curriculum to meet learning requirements. Sets instructional end goals that align with the
content and creates modes of assessment, such as tests or quizzes, to measure the effectiveness
of the courses. Creates engaging learning activities and compelling course curriculum
(interpreting and summarizing content provided by SMEs) that enhances retention and transfer
of learning.
 Collaborates proactively with project team members and other internal/ external stakeholders
to design and implement effective learning solutions.
 Creates storyboards for assigned courses and develops scripts for video editors.
 Assesses, evaluates, and proposes solutions to upgrade and transition older e-Learning courses.
 Participates in post-launch course reviews with the objective of continually enhancing course
content, reinforcing and sustaining learned and desired behaviours. Presents completed courses
for sign-off and work closely with stakeholders to make required changes and respond to
 Quality Assurance. Performs quality assurance activities at various stages of course
development to ensure that the e-course meets my client' standards – includes reviewing courses
built by peers, reviewing audio files, checking links to legislation in e-course Resources pages,
 Other duties as assigned.
 Post-secondary Degree/Diploma in Instructional Design or at least 5 years’ relevant work
experience in Instructional Design or developing/building adult learning.
 A minimum of 3 years’ recent progressive experience in training and development or
instructional design.
 Demonstrated ability in applying adult learning practices in needs assessments, design,
development, and evaluative methods.
 Proven working experience in e-Learning instructional design, development and associated
technologies (e.g. Articulate 360), including experience developing scripts or storyboards for e-
Learning and course assets (e.g. video). Demonstrated proficiency in designing interactive e-
Learning modules including various formats.
 Completion of CTDP designation (Certified Training and Development Professional) is an asset.
 Completion of Adult Learning Certificate is desirable.
 Experience in application of WCAG 2.0 accessibility standards (or comparable standards).
 Knowledge of adult learning principles, training methodologies, and best practices required.
 Thorough knowledge of e-course development software (e.g. Articulate 360), audio editing
software, as well as word processing and spreadsheet and software (e.g. Word, Excel) is
 Excellent accuracy and attention to detail.
 Strong project management skills to work on multiple projects at the same time and deliver on
multiple deadlines and changing priorities.
 Excellent verbal and written communication skills.
 Ability to work in a team atmosphere.

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