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Senior Business Analyst

Ottawa, ON · Information Technology
Activity A: Support: 0 - 20 (%)
• Application trouble shooting & debugging. Report/communicate & track
Activity B: Testing 0 - 15 (%)
• Work from provided specifications. Create test plans & scripts. Execute tests.
Interact with co-workers/users/clients.
Activity C: Training/Mentoring 5 - 20 (%)
• Assist co-workers. Transfer special skills. Write & compile training material. Conduct
training sessions. Train clients/users and do self-training and/or review relevant
Activity D: Design/ Analysis: 5 - 30 (%)
• Review, analyze & understand specifications. Consider & recommend options.
Document structure charts, data models, etc. using case tools. Comply with
department / industry standards. Conduct design review.
Activity E: Business Analysis 40 - 75 (%)
• Analyze & document business processes and requirements. Review, recommend &
select system solution. Manage client/user expectations. Manage issues & political
environment. Arbitrate between various players. Work with clients & vendors. Assist
users to formulate & write new policies & procedures
• Monitors and coordinates the execution of projects and provides administrative
assistance for project documentation, including procurement activities such as
developing contracts, project specifications, etc.
Activity F: Project Management: 20 - 50 (%)
• Manage both individual and team projects without direct supervision. Complete
proposals and cost/benefit analysis and define project scope. Determine resource
• Establishes objectives, targets and performance measures to support continual
improvement of program or projects for the Department.
Gathers data related to system design and application, and contributes to the
design, development, testing, modification, documentation and implementation of
b. Qualifications
• Community College Diploma or Undergraduate Degree in Computer Science or other
equivalent combination of education and experience

• Five (5) to seven (7) years of relevant experience; including previous experience in project
• Experience leading components in the implementation of medium to large scale systems
• Experience in solution design
• Experience leading multidisciplinary teams
• Excellent analytical, problem solving, critical thinking and decision making skills
• Excellent oral and written communication skills
• Superior organizational skills and presentation skills
• Strong interpersonal and leadership skills
• Ability to facilitate working sessions with large user community and obtain agreed to
functional/design and workflow requirements;
• Demonstrated ability to deliver quality solutions
• A flexible and adaptable team player with ability to work independently as required
• Self-starter able to learn complex configurations of large-scale package solution and able
to communicate to the user community business options wile information them of
downstream implications
c. Preferred Qualifications:
• Supervisory experience;
• Report creations
• Knowledge of clinical workflow and processes
• Experience in documenting and communicating processes and procedures;
• Experience with quality assurance of clinical systems;
• Experience across phases of a software project life cycle;
• Experience interacting with development teams;
• Business process modelling & process re-engineering skills

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