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PM/Product Manager 3 - 16100

Vancouver, BC
Our client is in need of Product Manager 3 for an initial 12-month contract in Vancouver, BC.

As a Senior Product Manager, your execution expertise will bring complex and important programs to life. You will lead cross-functional teams on designing new and optimizing existing customer experiences across multiple channels and geographies, making the clients Online Security accessible for Canadians nationwide. This is a great opportunity to showcase your product discovery, optimization and development techniques, owning execution from end-to-end.

Here's how:
-Devise and implement an automated activation solution to ensure that customers are protected immediately after their purchase
- Partner closely with internal and external stakeholders to drive key product engagement behaviors
- Use quantitative and qualitative data to improve user and customer experiences for quick-wins and strategic investments

Must have skills:
• 5 or more years of project management experience with multifaceted, complex projects
• Recognized for your high degree of curiosity, strategic thinking and collaboration
• Possess excellent analytical and problem-solving skills, with the ability to distill complex and/or ambiguous problems into clear, actionable plans
• Self-directed in proactively identifying the necessary steps to move ahead with confidence
• Known for your enthusiastic approach to sharing ideas and knowledge, you enjoy mentoring and coaching other team members

Nice to have skills:

• PMP certification, post-secondary degree in Engineering or Computer Science and/or Masters of Business Administration would be an asset
• Experience in product management including new product introductions, service design or continuous improvement
• Experience in working with external partners and creating an inclusive environment with the extended team
• Solid understanding consumer products enablement and delivery best practices
• Knowledge of Omni channel sales and support/call center operations

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