The System Administrator provides assistance with all issues concerning information systems technology in order to keep all IT functions running smoothly.

 

#	Key Responsibility
1	·       Ensure data backups are maintained for all corporate information systems. ·       Ensure procedures, processes and hardware is in place to address system recovery plans. ·       Enforce full compliance on 3rd party software licensing ·       Provide support for telecommunication systems ·       Liaise with outside firms for system hardware, telecommunication and network consulting and procurement. ·       Provide On Call assistance ·       Travel as required to perform company duties
2	·       Perform preventative maintenance (OS patches/updates), general repair, installation and troubleshooting of the following equipment. o   PC’s o   Network, network devices o   Servers o   Printers o   UPS Equipment o   System capacity planning ·       Monitor performance and reliability of network and servers on a regular basis. ·       Provide first-level, second-level helpdesk support
3	·       Manage hardware & software assets, third-party services and vendor relationships.
4	·       Develop and implement setup/configuration and test procedures, equipment failure reporting, PM audit controls (i.e. virus scans, O/S updates) and related technical documentation/standards of network, network devices, LAN, and PC’s. ·       Maintain up to date technical documentation/standards of network, network devices, LAN’s, WAN, and PC’s. ·       Maintain and enforce all related IT Procedures and Standards ·       Establish and audit appropriate technical systems controls and cyber security programs.
6	·       Prepare operating maintenance budgets for IT infrastructure; assist in IT infrastructure projects, budgeting and implementation.

 

Experience	·       3 - 5 years’ experience	·       5 years IT Network/System Administrator Experience. ·       Project management experience
Certifications / Designations	·       CompTIA: Network (exam N10-006 & N10-007) ·       CompTIA: A+ (Exam 220-901 & 220-902) ·       MCSA: Windows Server 2012 or 2016 ·       MSCA:  Office 365	·       MCITP Enterprise Admin, ITIL
Job-Specific Knowledge and Skills	·       In depth knowledge of: •                Networks and Data communications •                Servers •                System Management Activities •                Active Directory •                Microsoft O/S, Exchange Server, and Desktop applications ·       Experience in capacity planning and performance evaluation of systems ·       Experience in successful implementations of systems ·       Proven ability to communicate effectively with end users ·       Troubleshooting skills ·       Ability to effectively work in a team environment ·       Familiarity with relational database management systems   ·       Excellent interpersonal skills (verbal and written) ·       Excellent Customer service ·       Investigative skills, problem solving ·       Program development ·       Work autonomously and collaboratively as part of a team ·       Detail-orientated ·       Working in a fast-paced environment, handle multiple tasks ·       Creative, innovative, think outside the box