Our client in in need of a Technical Consultant who specializes in Cisco Contact Center standup and deployment. This opportunity will start as a contract with a very high likelihood of conversion to Full Time employment, if you are not looking for FTE this is not the role for you.

Responsibilities

• Lead Canada based Enterprise scale Cisco Contact Center deployments
• Gather requirements from multiple stakeholders, end client, internal teams etc
• Make recommendations for customer solution 
• Develop Architecture of customer solution
• Provide SME consulting for pre sales activities
• Provide Costing and Project scope
• Provide SME knowledge for contract creation
• Present Solutions to end customer
• Play the role of Technical Prime for contact center delivery
• Mange remote resources supporting deployment of CC solution 

Must Have Skills

• 5+ Years experience providing Architectural Solutions for Cisco UCCE based contact centers
• ​5+ years experience providing Consulting Services to Third Parties 
• Expert level knowledge of CISCO products and services
• Expert level knowledge of CISCO Unified Intelligent Contact Management Enterprise
• Experience deploying multiple enterprise level third party Contact Centers (1000+)