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Business Analyst (Functional) 2 / Analyste commercial (fonctionnel) 2 (15464)

Toronto, ON
Client's Product Marketing Team is responsible for enabling enterprise customers with an exceptional self-serve tool that empowers them to buy, deploy and proactively manage their mobility account. The client is looking for a Business Analyst who will prime who is responsible for designing test cases as well as being the User Acceptance Tester (UAT) who will be testing the software as it would be used by an actual end-user ensuring that the software is working as designed and ready for use.

Responsibilities

Review and analyze system specifications
Collaborate with the product and development team to develop effective strategies and test plans
Execute manual/automated test cases, analyze the results, and document findings
Participate in sessions with business stakeholders to elicit and document business processes, business requirements, business rules, data and systems needed
Analyze process improvements and business process changes
Partner with development team to identify technical solutions to business problems
Report bugs and errors to the development team pre and post launch
Perform other business analyst / UAT related duties as required
Communicate with stakeholders and leadership teams where required

Must to have skills:

Knowledge of software and database testing
Excellent interpersonal skills with the ability to liaise with developers, project managers, and customer support
Proven experience as a User Acceptance Tester or a similar role
Ability to document and troubleshoot errors
Strong analytical and problem-solving skills
Passionate about high performance and working in a fast-paced and innovative culture; possess positive attitude with bias for action and thrives in an ever-changing and often ambiguous environment
Demonstrated initiative with excellent conceptual, problem solving and analytical skills with strong attention to detail
Strong time management and organization skills, with the ability to prioritize and multitask

Nice to have skills:
1. Strong background and experience in Telecommunications (highly regulated industry, preferred)
2. Proficient with Microsoft Office and google Suite or related software
3. Experience with digital platforms



Required Skills & Abilities

Strong background and experience in Telecommunications (highly regulated industry, preferred)
Knowledge of software and database testing
Excellent interpersonal skills with the ability to liaise with developers, project managers, and customer support
Excellent written and verbal communication skills
Proven experience as a User Acceptance Tester or a similar role
Ability to document and troubleshoot errors
Strong analytical and problem-solving skills
Proficient with Microsoft Office Suite or related software
Passionate about high performance and working in a fast-paced and innovative culture; possess positive attitude with bias for action and thrives in an ever-changing and often ambiguous environment
Demonstrated initiative with excellent conceptual, problem solving and analytical skills with strong attention to detail
Strong time management and organization skills, with the ability to prioritize and multitask

Required Education and Experience
Associate degree in Computer Science or related field
Five years of experience as a software tester or similar role
Experience working in an Agile software development cycle
Proficient with the use of JIRA, MS Office (Word, PowerPoint, MS Project and Visio, MS Access/SQL is a plus)
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