The successful candidate must deliver the following in order to successfully complete the engagement:
1. Business Requirements: working closely with the Application Services team and Horizon business stakeholders, the BA will be expected to define, validate and document business requirements related to application change requests.
Deliverable Format: Microsoft Word and Microsoft Excel as required
2. Process/System Workflow Diagrams: working closely with the Application Services team and Horizon business stakeholders, the BA will be expected to document and validate current state processes and business/system interactions, and to define future state processes and business/system interactions.
Deliverable Format: Microsoft Visio. Microsoft Word and Microsoft PowerPoint as required
3. Incident Management and Support: working closely with the Application Services team and Horizon business stakeholders, the BA will be expected to investigate assigned incidents, interact with end users, engage Technology Service SMEs, propose solutions, and follow assigned incidents to resolution.
M1 A bachelor’s degree in Business Administration, Computer Science or a related discipline. An equivalent combination of education and experience may be considered.
M2 Excellent communication skills (written and oral) in English.
M3 Business Analyst experience including requirements elicitation and documentation, solution analysis and design activities.
M4 Demonstrated Information Management/Information Technology experience.
M5 Experience engaging with subject matter experts to articulate business priorities and desired outcomes, and identify and describe core business capabilities.
D1 Demonstrated experience working within a team environment where the candidate was called on to perform tasks in a mixture of collaborative and autonomous modes.
D2 Demonstrated competency in effective interactive communication and presentations.
D3 Demonstrated experience in documenting/diagramming business processes and workflows.
D4 Demonstrated experience in developing operational procedures, standards, and/or policies to achieve identified business outcomes.
D5 Current certification from a recognized professional business analysis association, such as PMI-PBA, IIBA-CBAP.
D6 Clinical experience working in health-related field.
D7 Experience working with the Allscripts system.