Job Title: Systems Testing / QA Specialist

Work Arrangement

Hybrid
Onsite 3 days per week, remote 2 days per week (as agreed with the Hiring Manager)

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Role Summary

The Systems Testing / QA Specialist is responsible for leading and executing functional and non-functional system testing for complex healthcare applications and integrations. The role focuses on system, integration, API, ETL, BI, accessibility, and COTS testing while ensuring quality across releases, enhancements, and defect fixes.

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Key Responsibilities

• Perform functional and non-functional system testing for interfaces, core systems, extensions, enhancements, and defect resolutions

• Test bug fixes in reporting solutions and validate changes related to core system updates

• Create and maintain complete testing artefacts including test strategies, test plans, test cases, test scripts (manual and automated), test data, test results, and defect logs

• Translate functional, business, and system requirements into effective test planning and execution

• Create and manage test data, analyze results, perform retesting, and support user walkthroughs and acceptance activities

• Work closely with developers, architects, and product owners to define effective test plans

• Track, manage, and resolve testing and production issues to maintain service quality

• Validate production deployments and prepare test result reports for sign-off

• Participate in cross-system and end-to-end integration testing

• Support knowledge sharing and quality reviews throughout the SDLC

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Required Skills & Experience

Public Sector & Healthcare Experience

• 5+ years of experience working with public-sector healthcare organizations

• Experience with large, complex health-related IT projects

• Knowledge of public-sector I&IT project methodologies and enterprise architecture practices

• Experience producing technical documentation aligned with industry standards

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QA & Systems Testing Experience

• 7+ years of experience leading and executing system testing activities

• Experience across all stages of testing including strategy, planning, execution, automation, and defect management

• Experience testing:

  • COTS solutions (patches, upgrades, enhancements, regression)

  • In-house web applications

  • APIs and web services (REST, JSON, XML, HL7-FHIR)

  • Integration components and extensions

  • High-volume, mission-critical systems

• Experience testing security components (e.g., SAML, JWT)

• Experience with ETL testing to validate data extraction, transformation, and loading

• Strong SQL skills for data validation and ad-hoc queries

• Experience testing BI solutions, including data validation for reports and dashboards

• Experience performing accessibility testing aligned with WCAG 2.0

• Experience developing and executing automated test scripts (e.g., Selenium)

• Experience working in Agile, traditional, and DevOps environments

• Knowledge of SDLC and structured development methodologies

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Defect Tracking & Reporting

• 7+ years of experience with defect and issue tracking

• Experience using tools such as Jira, Confluence, or TestRail

• Experience prioritizing testing based on business impact and risk

• Participation in walkthroughs, triage sessions, and cross-functional QA meetings

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General Skills

• Strong technical leadership and quality advocacy skills

• Excellent analytical, troubleshooting, and problem-solving abilities

• Strong verbal and written communication skills

• Proven stakeholder engagement and consulting skills

• Ability to manage competing priorities and meet strict deadlines

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Must Have

• Experience testing COTS solutions, in-house applications, APIs, integrations, and reporting solutions

• API testing experience including HL7-FHIR, REST, JSON, and XML

• ETL and data migration testing experience

• Strong SQL and data validation skills