Summary of Duties:
· Support of Network WAN/MAN/LAN infrastructure
o Maintain the Enterprise IT networking services (VPN, IPS, NAC, routers, switches, wireless infrastructure, VoIP servers) including designing, implementing and supporting the systems as required.
o Initiate, manage and successfully complete projects improving the current networking services as necessary ensuring systems operate according to best practices and meet the business needs.
o Create detailed design and deployment documentation from technical architecture designs for communications systems, networks, hardware, software, transmission and signaling systems
o Responsible for monitoring, maintaining and upgrading network equipment and Operating System
· Network, System and Telecom support
o Provide Tier 3 network support and troubleshoot to the Network team with limited supervision.
o Develop and maintain network configuration, documentation, industry best standards and practices.
o Perform problem resolution and assist in the development and documentation of department processes, technical standards, and interface applications
o Work closely with other IT disciplines peers to ensure the current network is scalable, flexible, and sustainable to provide enterprise services to the customer.