Our Client in Montreal is looking for a IT Project Manager
Ability to interpret corporate strategies and translate them into practical project plans. Proven ability to manage large complex, cross functional, cross regional enterprise projects. Accountable for the planning and successful delivery of complex cross-functional projects with significant risk and business impact. Takes projects from original concept through to final implementation, championing the development of strong project plans while leading cross-functional multi-disciplined resources through the execution of the plans to deliver projects that meet or exceed customer expectations (on time, on budget and quality of scope). Applies advanced project management techniques and skills combined with significant experience in a large complex business environment in the implementation of the solution. Interfaces with project stakeholders and executive sponsors, applying exceptional leadership skills to remove obstacles and resolve conflicts. Mentoring of less experienced Project Managers. Prepare integrated deployment plans that include all aspects of a customer experience solution such as IVR, Voice, Data , Call Manager etc Applies PMI Standard for Project Management. Ability to understand needs of a business to consumer contact system Experience implementing IP Telephony and or IP contact centre and other related telephony solutions A background in delivery of customer experience solutions to large organizations.
Must to have skills:
1. Bilingual French & English
2. 10 years minimum in Project Management experience
Nice to have skills:
3. Certified Scrum Master