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Program Manager 3 - 16449

Toronto, ON
As a Program Manager you’ll be responsible for the delivery and management of key initiatives for the Home Solutions team, collaborating with other Digital contributors and the wider  organisation. You will work across a cross-functional team of developers, product owners, designers, testers, BAs and BSAs focused on building world-class eCommerce experiences. This team is tasked with solving some of our organization's most complex challenges.
  • Understanding and communicating program vision, objectives, scope and priorities
  • Creating & evolving our governance framework to ensure our team, stakeholders and executive sponsors are kept informed on our progress towards our digital goals
  • Assisting with the collection and synthesis of information and the development of deliverables and key artefacts
  • Ensuring all activities related to planning, design, development, testing and deployment are accounted for and carried out and risks to delivery are identified and addressed
  • Ensuring we have a unified view of the program progress and direction
  • Scheduling and leading key meetings to assist with the program delivery
  • Enabling the team to become self-organized and empowered, so they can consistently deliver on their commitments
  • Leading the effort to interlock our digital roadmaps with our stakeholders, cross-functional partners, vendor partners etc.
  • Organizing and crafting communications to executives & steering committees on the strategic programs we support
  • Building collaborative relationships with stakeholders to capture new value opportunities and gather additional requirements and feedback
  • Identifying process opportunities in our Digital operations and leading the effort to implement initiatives to improve how we deliver our programs/projects

You're the missing piece of the puzzle
  • 5+ years experience in program management or strategy, including experience leading large cross-functional programs
  • Thorough understanding of the software development life cycle
  • Experience working in complex, multi-project, multi-team environments
  • An experienced facilitator who is able to lead successful governance forums, program and project reviews
  • Thorough understanding of agile software development methodologies, values and practices
  • Ability to lead by influence, challenge the status quo, embrace new ideas and build consensus and accountability amongst various senior leaders and stakeholder groups
  • Excellent interpersonal skills, approachable and skillful in problem-solving and resolving issues in creative, methodical ways
  • Exceptional story-telling and communication skills, including experience synthesizing complex and detailed information for senior executive audiences
  • Noted for your adaptability, innovation and out of the box thinking, you are curious and never stop learning
  • You take ownership of whatever you’re working on and feel accountable for the results
  • A passion for and commitment to your own personal development
Must to have skills: 
1. 3-5 years+ program management experience
2. Experience working with cross-functional teams in an Agile environments
3. Experience with planning and strategy with high-level stakeholders

Nice to have skills:
1. Experience working with digital e-commerce programs
2. Comfortable presenting to executive stakeholders

Experience working with Scrum, Agile, Lean, and Kanban delivery methodologies
Experience with governance and communication frameworks

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