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Systems Administrator/Operations Support Specialist - Senior - RQ00102

Toronto, ON

In this role, you will:

•   Manage and administer around 75 Windows servers and provide senior expertise on day to day operation of these servers including monitoring their performance , patch management, security management and upgrades, for AD Server, File Server, Exchange server, Application servers, Web servers, Ticketing servers and all other infrastructure and application servers.

•   Support and lead infrastructure I&IT projects from inception to closeout by overseeing, coordinating, and supporting the service management function and developing appropriate technical, systems and procedural documentation.

•   Develop and execute best practices and ensure alignment with corporate I&IT and other service providers.

•   Manage VMWare farm and monitor the VMs, resources, connected storages, network connections and all dependent services. 

•   Manage the physical DELL servers and their support contracts.

•   Manage and administer MS 365 services including: user and license management, storage management, One Drive and SharePoint Online administration, Exchange Administration, Security and compliance, Cyber Security, and permissions management.

•   Manage backup solution.

•   Plan and lead initiatives ranging from large organization-wide projects to smaller program-specific business solutions. 


Must Haves:

1.     +10 years in a Systems Administrator role.

2.     Virtualization including VMWare administration/upgrade/storage management.

3.     Windows servers administration including administration of AD/Exchange and all related services, File servers, patch management and GPO, DNS, DHCP servers.

4.      Knowledge of Backup systems, Administration of Commvault for on premise and online backups

5.      Knowledge of MS 365 technology, administration of users, AD connect, admin portal, Azure management, Role administration, Exchange Online, SharePoint Online, MS Teams, One Drive management, Cloud storage/licensing management, Intune administration, Compliance and security administration, Data classification and Data Loss prevention.

6.      Knowledge of group leadership and project management techniques to lead teams of internal staff and/or external consultants; develop project plans and schedules, terms of reference, and resources required.

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