Senior Cloud Infrastructure Operations Architect for Infinite Reliability – NFV Cloud Infrastructure Services (10884)

Location: Calgary or Scarbrough, ON, AB
Date Posted: 15-09-2017
Senior Cloud Infrastructure Operations Architect for Infinite Reliability – NFV Cloud Infrastructure Services 

Are you a detail oriented Technology Leader with a passion for architecting and defining the most reliable operational model for a service provider grade cloud infrastructure that powers next generation network services? Can you work equally well with executives and technologists? 

We are hiring a Senior Cloud Infrastructure Operations Guru to help us architect and design the best in class operational model and processes for the client's NFV private cloud infrastructure. Our team is accountable for all NFV cloud infrastructure across Canada in a large number of data centre, mobile switching office, and central office locations. The NFV cloud is powering a growing number of mission critical service provider network functions/services and we are looking for a passionate operations architect to join our fun and dynamic team to focus on reliability and operational architecture. 

Potential minimum amount of travel required between Calgary (AB) and Scarborough (ON). 

Key Responsibilities 
- Lead and drive service provider grade reliability on NFV cloud infrastructure 
- Define, architect, and lead implementation of the operational model for NFV cloud infrastructure 
- Define and architect change management process for NFV cloud infrastructure to maintain and improve reliability in an agile environment with frequent production changes and releases 
- Define, implement, track and regularly report on key performance indicators and metrics for NFV cloud infrastructure 
- Develop and design operational dashboards for NFV cloud infrastructure 
- Lead data analysis effort to identify operational trends and propose appropriate actions to mitigate identified risks 
- Be the go-to person/point of contact for any major large scale operational events 
- Be the prime for all major Post Incident Report (PIR) activities on NFV cloud infrastructure 
- Identify and lead major troubleshooting activities on NFV cloud platform problems 
- Lead and facilitate collaboration with teams and vendors to diagnose problems, and return systems to a healthy state 
- Work with NFV cloud system developers to architect and scope tools that meets the team’s operational needs 
- Identify simple, sustainable and repeatable solutions and processes 

Required Skills and Experience 
- 5+ years operational architecture experience 
- 5+ years hands-on experience in defining and implementing complex operational model and processes for high availability service provider grade platforms 
- Hands-on experience in defining, implement, track, and report on operational KPIs/metrics using a simple, meaningful and easy to understand visual dashboards 
- Strong understanding of infrastructure as a service concepts and hardware virtualization technologies 
- Good understanding of RedHat Enterprise Linux operating system 
- Strong interpersonal, collaboration, oracle and written communication skills 

Preferred Skills and Experience 
- Relevant technical knowledge in telecommunications, network infrastructure, virtual private cloud is a strong asset 
- Technical hands-on experience with RedHat OpenStack is a strong asset 
- Technical hands-on experience with container technologies (e.g. Docker, OpenShift, Kubernetes) is a strong asset 
- Technical experience and knowledge of SDN and/or NFV service orchestration is a strong asset 
- Experience with agile delivery methodologies is a strong asset 

Essential Education/Qualifications 
- University degree in computer science or engineering
or
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