Lead Infrastructure Delivery (67024)

Location: Toronto, ON
Date Posted: 11-09-2017
This person will be responsible for leading project resources and delivering all aspects of the Project Management and Systems Development Life Cycle. The Manager, Infrastructure Delivery works collaboratively with Project Managers to deliver and meet the business priorities. Overall responsibility is to manage all phases of the assigned systems development/ deployment/ implementation process, determine and assign work to project resources and perform day-to-day operational tasks when required. This person ensures the infrastructure project team meets deliverables on time and internal customer requirements are met. 

General Duties and Responsibilities:

1. Accountable for overall delivery of programs or projects on time, on budget, and in scope.
2. Management, motivation and leadership of a project team comprised of infrastructure resources.
3. Prepare status reports.
4. Mentor project team resources.
5. Provide feedback and coaching to project team members.
6. Maintain and encourage open lines of communication between groups/functional areas/team members
7. Integrate technology, people, and process streams of work on a project.
8. Proactive in taking the initiative and the lead for identifying and resolving issues.
9. Work closely with their customer contacts to understand and communicate the evolution of the business to ensure accurate planning and strategizing around technology. 
10. Gain the confidence of their customers by providing stable systems/environment, delivery with a sense of urgency and coping with business changes effectively and efficiently.
11. Ensure established business processes are followed.
12. Keep the appropriate people informed and up to date in a timely manner, such as team members, senior management and the business on the status of projects.
13. Provide input into annual budget process.
14. Manage budgets and escalate issues as required.
1. A post-secondary education. 
2. Knowledge of project management processes and the project management life cycle.
3. Expert knowledge of Microsoft Office tools, especially Word, Excel, PowerPoint and Project.
4. Knowledge of commercial Enterprise Project Management (EPM) or Project & Portfolio Management (PPM) applications (e.g. Clarity) is an asset
5. Minimum of 10 years experience managing medium to large size, complex business/technology projects and/or programs from strategy to implementation using a disciplined approach to project management.
6. Exposure to one or more of IT standard development tools.
7. Ability to adapt and embrace change in a fast-paced, changing environment.
8. Excellent people management and leadership skills.
9. Strong verbal and written communication skills.
10. Demonstrated PM competencies: planning, budget and timeline management, scope management, risk management, timely decision making, effective team building, ability to prioritize and delegate appropriately as well as deal with changing priorities.
11. Executive presence, strong presentation and facilitation skills.
12. Experience in System Development Life Cycle and Project Management methodologies and the ability to apply them in a flexible manner in various situations
13. Experience in the retail industry is a definite asset.
14. PMP designation is a definite asset.
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