Business Analyst - Senior (Business Analyst Specialist / Band V) (64697)

Location: Montreal, QC
Date Posted: 09-08-2017
Your Responsibilities
We work in an exciting fast pace environment where you will contribute with partner organizations to ensure Support Systems Solutions are delivered on time to solve complex technical challenges.
•       Listen to customers in order to identify, understand and document needs
•       Cooperate with multidisciplinary teams to define and augment the effectiveness of processes
•       Validate the solution is in line with the client's expectations
•       Go through the software lifecycle development practice to build and deploy workflow solutions aligned with business needs and strategic plan
•       Drive work to completion with perfect execution

Skills we are looking for:
•       Fluent in French and English
•       Extraordinary abilities to simplify and communicate complex situations clearly
•       You have an industry recognised Computer Software degree, coupled with 3 years of expertise in Remedy development
•       Attested programming skills with knowledge of databases and reporting engines
•       We are seeking for an individual passionate about delivering awesome customer experience

Strengths we value:
•       Strong communicator with a focus on clear verbal and written dialog
•       Standout colleague who has respect for other people’s ideas, values and solutions, while trying to achieve a common outcome
•       Customer focus on getting the job done in a collaborative manner while maintaining your individual accountability
•       Creative thinker with a positive outlook on problem solving and challenging the status quo
•       Commit on multiple projects with varying timelines and changing priorities in a dynamic environment

Mandatory Skills:

Nice-to-Have Skills:
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